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Acquia Drupal Cloud Logo
Acquia

Acquia Drupal Cloud

6.4 /10
Category
Acquia Drupal Cloud
6.4 /10

What is Acquia Drupal Cloud?

The first composable experience platform. Assemble and deploy digital experiences, wherever your customers spend time. Powered by Drupal.

Company Details


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Awards & Recognition

Acquia Drupal Cloud won the following awards in the Digital Experience - Enterprise category

Acquia Drupal Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acquia Drupal Cloud.

81 Likeliness to Recommend

1
Since last award

63 Plan to Renew

6
Since last award

74 Satisfaction of Cost Relative to Value

7
Since last award


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Emotional Footprint Overview

+55 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acquia Drupal Cloud?

25% Negative
12% Neutral
63% Positive

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Acts with Integrity

Cons

  • Under Delivered
  • Less Generous
  • Less Friendly Negotiation

Feature Ratings

Average 73

Web Publishing Capabilities

81

Standard Templates

78

Content Security

75

E-Commerce Integration

74

Translation Facilitation

74

Content Repository

72

Multi Channel Support

71

Social Media Integration

69

Analytics and Reporting

69

Management Interface

68

Digital Asset Management

65

Vendor Capability Ratings

Average 71

Availability and Quality of Training

79

Breadth of Features

76

Product Strategy and Rate of Improvement

73

Business Value Created

73

Ease of IT Administration

72

Ease of Customization

72

Ease of Implementation

72

Quality of Features

71

Ease of Data Integration

68

Usability and Intuitiveness

67

Vendor Support

59

Acquia Drupal Cloud Reviews

Michael F.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Not very customizable and high cost

Likeliness to Recommend

7 /10

What differentiates Acquia Drupal Cloud from other similar products?

It is more restrictive and has a higher cost.

What is your favorite aspect of this product?

I did not like it very much

What do you dislike most about this product?

It was overpromising.

What recommendations would you give to someone considering this product?

I do not see the added value that the product offers, there are open source solutions which work better and there are other hosting possibilities.

Pros

  • Transparent
  • Reliable
  • Caring
  • Respectful

Cons

  • Commodity Features
  • Less Generous
  • Under Delivered
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2023

Reliable, but hard to use and expensive

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Helps Innovate
  • Caring
  • Respectful

Cons

  • Leverages Incumbent Status
  • Less Efficient Service
  • Less Effective Service

Brian C.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Gold standard for hosting a Drupal DXP

Likeliness to Recommend

10 /10

What differentiates Acquia Drupal Cloud from other similar products?

The cloud admin UI makes it amazingly easy to manage your dev, stage & prod environments for all sites. The Cloud CDN is excellent. We've experienced only solid uptime and performance. We have multiple development agencies working on sites and the permission-setting is very straightforward.

What is your favorite aspect of this product?

We are now using Cloud SiteFactory as the foundation of our Drupal ecosystem. Its flexibility is an enormous benefit as we grow into a more expansive system of integrated sites.

What do you dislike most about this product?

The price point takes some getting used to, but this is enterprise-level security and scalability. For the money, their support/maintenance ticketing system should be much easier to use than it is. The updates can be very difficult to parse and it's hard to feel confident that the right people are being cc'd.

What recommendations would you give to someone considering this product?

Test drive using Drupal. You'll want to ensure that Drupal is suitable for your organization's content producers and developers before considering Acquia.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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