Acuity Scheduling Logo
Acuity Scheduling Logo
Squarespace Inc

Acuity Scheduling

8.6 /10
Category
Acuity Scheduling
8.6 /10

What is Acuity Scheduling?

Acuity Scheduling, an online booking platform, is a Squarespace company. In early 2020, we released Squarespace Scheduling. Scheduling and Acuity share nearly all of their features, but Scheduling is built into your Squarespace account. Scheduling can also be an integrated addition to a Squarespace website and can integrate with Squarespace Campaigns. Acuity account owners can give employees different levels of access, including access to specific calendars only.

Company Details


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Awards & Recognition

Acuity Scheduling won the following awards in the Appointment Scheduling category

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Acuity Scheduling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acuity Scheduling.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acuity Scheduling?

4% Negative
2% Neutral
94% Positive

Pros

  • Helps Innovate
  • Fair
  • Transparent
  • Enables Productivity

Feature Ratings

Average 88

Calendar Integration

93

Real-Time Calendar View

89

Scheduling Link Creation

89

Automated Notifications

87

Customizable Branding

86

Payment Processing

86

Availability Preferences

86

3rd Party Integration

85

Analytics and Reporting

85

Mobile

84

Vendor Capability Ratings

Average 87

Ease of Data Integration

89

Usability and Intuitiveness

89

Business Value Created

88

Ease of Implementation

88

Ease of Customization

88

Breadth of Features

87

Vendor Support

87

Quality of Features

87

Product Strategy and Rate of Improvement

86

Ease of IT Administration

86

Availability and Quality of Training

86

Acuity Scheduling Reviews

Yan G.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

An excellent meeting scheduler.

Likeliness to Recommend

9 /10

What differentiates Acuity Scheduling from other similar products?

Availability of automated reminders through emails and direct messages. Software integration with calenders and availability of customizable options.

What is your favorite aspect of this product?

Software user friendliness and responsive customer care services. Effectiveness of scheduling features. The product ensures real-time appointment scheduling.

What do you dislike most about this product?

The product has effectively served purpose. No dislike.

What recommendations would you give to someone considering this product?

The product has value for money. Try it and experience topnotch performance.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Meredith H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Amazing Product

Likeliness to Recommend

9 /10

What differentiates Acuity Scheduling from other similar products?

The seamless integration with Zoom is particularly useful for virtual meetings, making it a standout feature if I need to coordinate online appointments.

What is your favorite aspect of this product?

I can customize appointment types, forms, and availability, which allows for a flexible setup that matches my specific needs.

What do you dislike most about this product?

The reporting and analytics features are not as robust as I might need for in-depth data analysis.

What recommendations would you give to someone considering this product?

Get input from team members or clients who interact with the tool to understand their experiences and any issues they encounter.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Dawn C.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Acuity Scheduling = "Appointments Perfection"

Likeliness to Recommend

8 /10

What differentiates Acuity Scheduling from other similar products?

Capability to schedule or reschedule appointments across multiple time zones globally. Makes it a breeze to coordinate with international clients.

What is your favorite aspect of this product?

Group scheduling. Support for multiple time zones

What do you dislike most about this product?

Overwhelming initial set up due to lots of unnecessary customization options.

What recommendations would you give to someone considering this product?

Ideal product for globalised businesses

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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