ALICE Receptionist Logo Award Winner Product Badge
ALICE Receptionist Logo Award Winner Product Badge
Wintech LLC (dba ALICE Receptionist)

ALICE Receptionist

8.1 /10
Category
ALICE Receptionist
8.1 /10

What is ALICE Receptionist?

ALICE Receptionist specializes in transforming your current office lobby management and visitor registration system with an easy to operate, virtual visitor receptionist.

Company Details


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Awards & Recognition

ALICE Receptionist won the following awards in the Visitor Management category

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ALICE Receptionist Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ALICE Receptionist.

90 Likeliness to Recommend

97 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ALICE Receptionist?

0% Negative
3% Neutral
97% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 85

Mobile

88

Badge Printing

88

Dashboards, Analytics and Reporting

87

API Integration

86

Electronic Signatures

84

Visitor Authentication and Monitoring

84

Real-Time Alerts and Notifications

83

Registration Management

82

Vendor Capability Ratings

Average 79

Availability and Quality of Training

84

Ease of Customization

83

Ease of Implementation

82

Ease of Data Integration

82

Business Value Created

80

Vendor Support

79

Ease of IT Administration

79

Usability and Intuitiveness

78

Quality of Features

77

Breadth of Features

77

Product Strategy and Rate of Improvement

75

ALICE Receptionist Reviews

Philip A.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

This is a wonderful product!!!

Likeliness to Recommend

10 /10

What differentiates ALICE Receptionist from other similar products?

I haven’t found a product quite like it which allows you to replace a receptionist with a device that essentially performs the same function, but more effectively.

What is your favorite aspect of this product?

it’s easy to use and flexible, with features, including the ability to allow visitors to choose their preferred language which aligns with our social goals.

What do you dislike most about this product?

The biggest issue with the product is not an issue with the actual product. It is with the monitors which sometimes breakdown and are expensive to repair/replace.

What recommendations would you give to someone considering this product?

I would highly recommend purchasing this product and integrating into the organization. But, as with all other change management projects, implementing Alice receptionist does require some change management efforts as well.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Julie H.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use but a bit pricey

Likeliness to Recommend

9 /10

What differentiates ALICE Receptionist from other similar products?

The features, the choice of language, the service

What is your favorite aspect of this product?

Easy to modify the directory at anytime

What do you dislike most about this product?

Sometimes it freezes we have to restart

What recommendations would you give to someone considering this product?

The service is very important and ALice they have an excellent service. For IT Securty is protect so no body have access to your server.

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Effective Service

Kathleen C.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Fantastic product

Likeliness to Recommend

10 /10

What differentiates ALICE Receptionist from other similar products?

The amount of features, ease of use, and outstanding customer support

What is your favorite aspect of this product?

The quick check in and badge system

What do you dislike most about this product?

I'd love to see more training videos

What recommendations would you give to someone considering this product?

Just buy it, you won't regret it

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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