Amazon Chime Logo
Amazon Chime Logo
Amazon

Amazon Chime

7.7 /10
Category
Amazon Chime
7.7 /10

What is Amazon Chime?

Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can use the same communications infrastructure and services that power Amazon Chime, and add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.

Company Details


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Amazon Chime Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Chime.

85 Likeliness to Recommend

84 Plan to Renew

3
Since last award

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Chime?

6% Negative
3% Neutral
91% Positive

Pros

  • Altruistic
  • Security Protects
  • Performance Enhancing
  • Continually Improving Product

Feature Ratings

Average 81

Instant Messaging

86

Audio Conferencing VoIP

84

Keyboard Mouse Control

83

Audio Controls

81

Audio Conferencing Call in Bridge

80

Video Conferencing

79

File Transfer

78

Screen Share

77

Facilitator Functions

77

Application Share

74

Virtual Whiteboard

74

Vendor Capability Ratings

Average 75

Ease of Implementation

79

Quality of Features

79

Product Strategy and Rate of Improvement

78

Usability and Intuitiveness

76

Availability and Quality of Training

76

Ease of Data Integration

75

Ease of IT Administration

73

Breadth of Features

72

Ease of Customization

71

Vendor Support

71

Business Value Created

71

Amazon Chime Reviews

Md t.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

The Amazon's personal chat/meet system

Likeliness to Recommend

7 /10

What differentiates Amazon Chime from other similar products?

I don't believe for it to provide something new or different. Over all its just a good app for internal use of Amazon employee. But it's kind of pain, if you are using it outside amazon organisation

What is your favorite aspect of this product?

Only favourite aspect is the instant messaging

What do you dislike most about this product?

It needs like very high net speed to run compare to all other competitors. And it will get stuck multiple time.

What recommendations would you give to someone considering this product?

Nothing as it is as easy to use as any other meet application

Pros

  • Helps Innovate
  • Trustworthy
  • Respectful
  • Generous Negotitation

Raymond M.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Amazon Chime is a communications service

Likeliness to Recommend

10 /10

What differentiates Amazon Chime from other similar products?

Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, customers can: Conduct and attend online meetings with HD video, audio, screen sharing, meeting chat, dial-in numbers, and in-room video conference support; Use chat and chat rooms for persistent communications across desktop and mobile devices; Administer enterprise users, manage policies, and setup SSO or other advanced features in minutes using the Amazon Chime management console. Amazon Chime offers an easy-to-use app available

What is your favorite aspect of this product?

Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, customers can: Conduct and attend online meetings with HD video, audio, screen sharing, meeting chat, dial-in numbers, and in-room video conference support; Use chat and chat rooms for persistent communications across desktop and mobile devices; Administer enterprise users, manage policies, and setup SSO or other advanced features in minutes using the Amazon Chime

What do you dislike most about this product?

The inability to get help as soon as I would like

What recommendations would you give to someone considering this product?

Try it out I think you will like it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Effective Service

Cons

  • Vendor Friendly Policies

Bhargava R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use core features but not the best option

Likeliness to Recommend

8 /10

What differentiates Amazon Chime from other similar products?

Reliability of the core functionalities and cost efficient

What is your favorite aspect of this product?

Has all the major features needed to drive productivity and screen sharing works reliably

What do you dislike most about this product?

Instant messaging functionality isn't very feature rich and only acts as an add-on functionality

What recommendations would you give to someone considering this product?

Consider cost compared to the other options because it has all the features you need

Pros

  • Trustworthy
  • Efficient Service
  • Client Friendly Policies
  • Fair

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