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Applause Logo
Applause

Applause

6.9 /10
Category
Applause
6.9 /10

What is Applause?

We enable the testing and digital quality process with the Applause Platform, which was built from the start for speed, scale, security and enterprise-class performance. Our platform is open, interoperable and integrates with all standard development tools, environments and systems – including APIs, bug tracking and bug fix verification systems.

Company Details


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Applause Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Applause.

77 Likeliness to Recommend

80 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Applause?

10% Negative
10% Neutral
80% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Security Protects

Cons

  • Leverages Incumbent Status

Feature Ratings

Average 74

Device and OS Versions Coverage

82

Process Simulation

79

Development Use

79

Test Run Workflow Manager

78

Dashboards, Analytics and Reporting

76

Mobile Test Environment and Lab Management

74

Virtual Mobile Devices

74

Automated Testing

74

Functional Testing

74

Browser Testing

73

Cloud Device Farm (Physical and Simulator)

72

Vendor Capability Ratings

Average 75

Vendor Support

82

Breadth of Features

78

Ease of IT Administration

78

Availability and Quality of Training

77

Ease of Customization

77

Ease of Data Integration

76

Usability and Intuitiveness

73

Ease of Implementation

72

Quality of Features

71

Product Strategy and Rate of Improvement

71

Business Value Created

69

Applause Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2024

Will not believe the amazing feature of applause

Likeliness to Recommend

8 /10

Pros

  • Saves Time
  • Fair
  • Friendly Negotiation
  • Security Protects

Manuel L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

VERY USEFULL FOR QA ON REMOTE LOCATIONS

Likeliness to Recommend

7 /10

What differentiates Applause from other similar products?

One of the leaders in the market. Lot of years of experience on crowd testing, global coverage on regions, devices and technologies. LArge number of testers working for them.

What is your favorite aspect of this product?

Having local testers on remote locations for running QA cycles.

What do you dislike most about this product?

Testers are working for other companies as well, some times BUgs are reported with higher severity to earn more money. We normally spend a lot of time curating Appluase reports. Business model is quite rigid, based on slots (technologies) meanning if you want to oftenly move from one technology to another you need to have a Multi slot license which is very expensive.

What recommendations would you give to someone considering this product?

Do a benchmark comparison to make sure Applause business model adapts to your own use case, otherwise you might find alternatives at a more convenient price.

Pros

  • Saves Time
  • Acts with Integrity
  • Performance Enhancing
  • Enables Productivity

Cons

  • Charges for Enhancements
  • Slower Product Innovation
  • Less Efficient Service

Ajay S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Putting Applause to the Test: Fantastic product

Likeliness to Recommend

8 /10

What differentiates Applause from other similar products?

Applause differentiates itself from other similar products in a few ways: Crowdtesting, Automation, Quality Assurance, Comprehensive Services

What is your favorite aspect of this product?

It's focus on quality assurance and the use of crowdtesting to gather real-world feedback from a diverse range of users.

What do you dislike most about this product?

For example, some users may find the cost of Applause's services to be prohibitive, or may experience delays or communication issues when working with a large, distributed team of testers.

What recommendations would you give to someone considering this product?

Evaluate your testing needs, Consider your budget, Communicate clearly, Take advantage of automation tools, Evaluate results carefully

Pros

  • Continually Improving Product
  • Trustworthy
  • Effective Service
  • Caring

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