Arcserve Backup Logo
Arcserve Backup Logo
Arcserve, LLC

Arcserve Backup

7.0 /10
Category
Arcserve Backup
7.0 /10

What is Arcserve Backup?

As the world’s most experienced provider of backup and disaster recovery solutions, for 35 years we’ve been solving the challenges of IT teams by bringing innovation, ambition, and countless hours of iteration to the solutions they rely on to keep businesses running smoothly. In the process, we’ve redefined the way companies protect their data – the very foundation of modern business in an era where immediate access to critical systems and applications is key to business continuity and essential to continuing growth and success.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Arcserve Backup won the following awards in the Backup and Availability category

Arcserve Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Arcserve Backup.

83 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Arcserve Backup?

4% Negative
16% Neutral
80% Positive

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Reliable

Feature Ratings

Average 79

Automated Backup Testing and Verification

85

Backup Automation

81

Virtual Machine Backup

81

File Explorer Granular Restore

80

Deduplication Implementation

79

Replication for High Availability

79

Backup Monitoring and Reporting

79

Replication for Long Term Storage and Disaster Recovery

78

Physical Backup for Multiple Platforms

77

Application Awareness

76

Backup of Cloud Based Data

76

Vendor Capability Ratings

Average 75

Ease of IT Administration

79

Quality of Features

77

Ease of Implementation

75

Ease of Data Integration

75

Business Value Created

75

Usability and Intuitiveness

75

Vendor Support

75

Breadth of Features

74

Product Strategy and Rate of Improvement

73

Ease of Customization

72

Availability and Quality of Training

72

Arcserve Backup Reviews

Sarvesh S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Product all good but lack some important features.

Likeliness to Recommend

8 /10

What differentiates Arcserve Backup from other similar products?

Agentless backup for hyparvisors.

What is your favorite aspect of this product?

It can prevent downtime with file and folder-level recovery of Linux® virtual machines.

What do you dislike most about this product?

Backups would fail continuously after running smoothly for sometime. then we have to re register nodes and remove the old ones

What recommendations would you give to someone considering this product?

Direct cloud backup option plus backup on AWS/google cloud makes good difference.

Pros

  • Transparent
  • Friendly Negotiation
  • Helps Innovate
  • Continually Improving Product

Doreen G.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Data Backup Made Easy With Arcserve Backup

Likeliness to Recommend

9 /10

What differentiates Arcserve Backup from other similar products?

Comes with unmatched data protection features - it is affordable yet makes data backup and recovery easy

What is your favorite aspect of this product?

I like that Arcserve Backup does not only make data backup easy but also comes with leading data recovery features.

What do you dislike most about this product?

So far no bad experiences with this data backup software

What recommendations would you give to someone considering this product?

The many data protection and backup features makes Arcserve Backup indispensable and a must have for businesses

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Melissa C.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

StorageCraft, a web-based management portal.

Likeliness to Recommend

9 /10

What differentiates Arcserve Backup from other similar products?

Backing up servers with bare-metal images. Its simple structure of sites and policies makes management easier and greatly reduces manual labor. StorageCraft, is an amazingly awesome web-based management portal. I would love to have a virtual boot test.

What is your favorite aspect of this product?

StorageCraft made efficient images of our backup copies that were easy to assemble once completed. Each icon on the desktop displays a small blue check mark next to it so you KNOW that everything has been copied to the archive recently.

What do you dislike most about this product?

The whole process had stopped, stopping all subsequent operations. The interface is outdated and has no support. It has no features and since its purchase. Also, it fits into the main Dashboard very well. Iframe just opens another website. It’s too wet.

What recommendations would you give to someone considering this product?

StorageCraft Cloud Backup is scalable and easy to use and manage the product. In my opinion, it is good for MSPs or anyone who owns multiple sites where maintaining standards is of paramount importance. , it requires very little manual labor to maintain and maintain efficiency.

Pros

  • Helps Innovate
  • Caring
  • Altruistic
  • Generous Negotitation

Most Popular Arcserve Backup Comparisons