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Avaamo Logo
Avaamo

Avaamo

7.6 /10
Category
Avaamo
7.6 /10

What is Avaamo?

Avaamo is a deep-learning software company that specializes in conversational interfaces to solve specific, high impact problems in the enterprise.

Company Details


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Awards & Recognition

Avaamo won the following awards in the Conversational AI category

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Avaamo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Avaamo.

86 Likeliness to Recommend

1
Since last award

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Avaamo?

6% Negative
4% Neutral
90% Positive

Pros

  • Effective Service
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 82

Workflow Processing

86

Personalized Service

84

Intent Extraction

84

Artificial Intelligence Engine

83

Learning and Adaptability

81

Natural Language Processing

81

Leads Generation

77

Other Integrations

75

Vendor Capability Ratings

Average 79

Business Value Created

86

Ease of Implementation

83

Ease of IT Administration

82

Ease of Customization

80

Usability and Intuitiveness

80

Availability and Quality of Training

78

Vendor Support

78

Breadth of Features

77

Ease of Data Integration

77

Quality of Features

76

Product Strategy and Rate of Improvement

71

Avaamo Reviews

Prabhav K.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

A great product with unique features.

Likeliness to Recommend

10 /10

What differentiates Avaamo from other similar products?

Very unique features lacking in other tools

What is your favorite aspect of this product?

Availability and ease of use

What do you dislike most about this product?

No dislikes

What recommendations would you give to someone considering this product?

Great product. Keep up the good work

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

satish s.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

fantastic product.

Likeliness to Recommend

9 /10

What differentiates Avaamo from other similar products?

it is better then other products available in market

What is your favorite aspect of this product?

it is comparatively good

What do you dislike most about this product?

nothing as such

What recommendations would you give to someone considering this product?

to use this product

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Apuroop K.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

AI redefined, experience delivered

Likeliness to Recommend

9 /10

What differentiates Avaamo from other similar products?

Avaamo's AI smarts impressed me! It learned from our interactions, offering personalized solutions and making me feel valued. The holistic support, from onboarding to training, was a game-changer. While pricier, for my company, Avaamo's been a powerful and intelligent assistant, worth every penny.

What is your favorite aspect of this product?

AI powered personalisation

What do you dislike most about this product?

Difficult Integration for a novice

What recommendations would you give to someone considering this product?

Do a pilot, experience it and then integrate

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

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