BackupAssist Logo
BackupAssist Logo
Cortex I.T. Labs Pty Ltd

BackupAssist

7.8 /10
Category
BackupAssist
7.8 /10

What is BackupAssist?

Backup software that saves your servers from ruin. Never suffer from data loss ever again. Use BackupAssist to perform onsite and offsite backups to safeguard your servers.

Company Details


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Awards & Recognition

BackupAssist won the following awards in the Email Backup category

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BackupAssist Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BackupAssist.

88 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BackupAssist?

0% Negative
5% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Caring

Feature Ratings

Average 80

Information Store Backup Restore

89

Compliance

86

Transaction Log Backup Restore

85

Full System Backup Restore

84

Backup Archiving

83

Permissions Awareness

83

Security

81

Granular Restore

81

Mailbox Backup Restore

80

Media Support

79

Support for Backup Types

74

Vendor Capability Ratings

Average 84

Availability and Quality of Training

87

Business Value Created

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Quality of Features

84

Ease of Implementation

83

Breadth of Features

83

Ease of IT Administration

82

Vendor Support

82

Ease of Customization

82

Usability and Intuitiveness

82

BackupAssist Reviews

Daniele R.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Email Backup Made Easy With BackupAssist

Likeliness to Recommend

9 /10

What differentiates BackupAssist from other similar products?

The product has a cloud based email archiving system and storage drive failure detection abilities.

What is your favorite aspect of this product?

Easy data management. The platform offers efficient data recovery process. Implementation charges are very flexible there is annual and monthly subscriptions. The software is in compliance with the law. Unlimited implementation. Availability of personalized customer care services.

What do you dislike most about this product?

Complexity of user interface and dashboard is a major setback that hinders effectiveness in implementation.

What recommendations would you give to someone considering this product?

For reliable email backup solutions this is an appropriate software to consider for your organization and business.

Pros

  • Efficient Service
  • Caring
  • Client Friendly Policies
  • Altruistic
  • Role: Operations
  • Industry: Other
  • Involvement: Vendor Selection and Purchasing
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Backup assist is well-known backup software.

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Faima L.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Candid Back up Systems for Firms..

Likeliness to Recommend

9 /10

What differentiates BackupAssist from other similar products?

BackupAssist keeps all the information that the company requires online.

What is your favorite aspect of this product?

BackupAssist has a perfect zipping option that is smart and secure.

What do you dislike most about this product?

BackupAssist requires the inclusion of security intelligence to increase productivity.

What recommendations would you give to someone considering this product?

BackupAssist is optional in managing the appropriate back up systems.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service