What is BenchmarkONE?

Simple, yet elegantly intelligent, BenchmarkONE (formerly Hatchbuck) automates your sales and marketing efforts overnight. Turn emails into conversations, website visitors into handshakes, and customers into raving fans with all-in-one sales & marketing software.

Company Details


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Awards & Recognition

BenchmarkONE won the following awards in the Marketing Platforms - Midmarket category

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BenchmarkONE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BenchmarkONE.

86 Likeliness to Recommend

86 Plan to Renew

2
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BenchmarkONE?

0% Negative
16% Neutral
84% Positive

Pros

  • Reliable
  • Includes Product Enhancements
  • Appreciates Incumbent Status
  • Helps Innovate

Feature Ratings

Average 76

Marketing Analytics

82

Social Media Marketing Management

81

Advanced Campaign Management

79

Email Marketing Automation

77

Community Marketing Management

75

Marketing Workflow Management

74

Marketing Operations Management

74

Multi Channel Integration

73

Advanced Data Segmentation

69

Marketing Asset Management

68

Mobile Marketing Management

64

Vendor Capability Ratings

Average 76

Ease of Data Integration

88

Business Value Created

81

Ease of IT Administration

80

Usability and Intuitiveness

80

Ease of Implementation

80

Availability and Quality of Training

72

Vendor Support

72

Breadth of Features

72

Quality of Features

70

Ease of Customization

69

Product Strategy and Rate of Improvement

64

BenchmarkONE Reviews

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2023

Features don’t disappoint. User friendly. Good CSR

Likeliness to Recommend

10 /10

Pros

  • Saves Time
  • Helps Innovate
  • Effective Service
  • Appreciates Incumbent Status

Patti P.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Nice value for starter CRM.

Likeliness to Recommend

7 /10

What differentiates BenchmarkONE from other similar products?

Not much at all. It’s a good value.

What is your favorite aspect of this product?

Ease of learning platform.

What do you dislike most about this product?

Not very flexible.

What recommendations would you give to someone considering this product?

Good starter CRM

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Less Inspiring
  • Less Generous
  • Less Fair
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2023

Amazing Product! Gives me immense value add daily!

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy