Buffer Logo Award Winner Product Badge
Buffer Logo Award Winner Product Badge
Buffer Inc

Buffer

8.8 /10
Category
Buffer
8.8 /10

What is Buffer?

A better way to manage social media for your business. Buffer makes it easy to manage your business's social media accounts. Schedule posts, analyze performance, and collaborate with your team — all in one place.

Company Details


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Awards & Recognition

Buffer won the following awards in the Social Media Management - Enterprise category

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Buffer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Buffer.

87 Likeliness to Recommend

91 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Buffer?

2% Negative
6% Neutral
92% Positive

Pros

  • Efficient Service
  • Reliable
  • Trustworthy
  • Effective Service

Feature Ratings

Average 84

Social Media Channel Integration Outbound

88

Campaign Execution

88

Social Media Channel Integration Inbound

88

Social Post Archival

87

Social Moderation and Workflow Management

87

Dashboards and Visualization

86

Social Response Management

85

Social Asset Management

84

Trend Analysis

81

Contextual Analysis

80

Sentiment Analysis

80

Vendor Capability Ratings

Average 85

Ease of Implementation

90

Ease of Data Integration

90

Quality of Features

86

Usability and Intuitiveness

86

Ease of IT Administration

85

Availability and Quality of Training

85

Business Value Created

85

Ease of Customization

85

Product Strategy and Rate of Improvement

81

Vendor Support

81

Breadth of Features

80

Buffer Reviews

Diksha S.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Fantastic Schedule for Social media

Likeliness to Recommend

9 /10

What differentiates Buffer from other similar products?

It helps in scheduling our day to day posts for social media ans keeps us at different pace. It is flawless for companies like us. There recent collaboration with Google Business Profile is quite beneficial and works like cherry on the cake.

What is your favorite aspect of this product?

Google Business Profile feature.

What do you dislike most about this product?

Nothing like that

What recommendations would you give to someone considering this product?

Buffer is best. Don't give a second thought to use the tool.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic

Bartolo L.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Great product for social media management

Likeliness to Recommend

7 /10

What differentiates Buffer from other similar products?

User friendliness

What is your favorite aspect of this product?

Good value for money

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Try it and you won't be disappointed!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Navaneetha K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Social media scheduling, analytics, collaboration

Likeliness to Recommend

8 /10

What differentiates Buffer from other similar products?

Buffer's user-friendly interface, scheduling, and analytics optimize content management, while collaboration and content suggestions streamline workflow for efficient social media management.

What is your favorite aspect of this product?

Buffer that stands out is its user-friendly interface, which makes it accessible and efficient for users of all skill levels.

What do you dislike most about this product?

Buffer could be its pricing structure, which some users may find restrictive depending on their budget and needs.

What recommendations would you give to someone considering this product?

For those considering Buffer, start with the free plan to test features. Evaluate needs, compare pricing, and explore integrations for the best fit.

Pros

  • Fair
  • Acts with Integrity
  • Generous Negotitation
  • Continually Improving Product

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