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BulkSMS Logo
BulkSMS.com

BulkSMS

7.4 /10
Category
BulkSMS
7.4 /10

What is BulkSMS?

BulkSMS is a SMS messaging service provider offering two-way SMS communication services straight from your internet enabled device. The BulkSMS gateway reaches across borders and connects to over 800 mobile network operators world-wide.

Company Details


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BulkSMS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BulkSMS.

89 Likeliness to Recommend

92 Plan to Renew

8
Since last award

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BulkSMS?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Effective Service
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 78

Text Messaging

88

Application Integration

85

Scheduled Messaging

83

Communication Archive

80

Surveys Feedback

78

Mobile Marketing Management

78

Social Media Marketing Management

78

Opt-in

74

Marketing Analytics

67

Mobile Payments

67

Loyalty Promotions Management

67

Vendor Capability Ratings

Average 77

Vendor Support

83

Ease of Implementation

82

Ease of Data Integration

82

Ease of IT Administration

81

Business Value Created

80

Quality of Features

76

Usability and Intuitiveness

76

Breadth of Features

75

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

72

Ease of Customization

64

BulkSMS Reviews

John C.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Easy to buy, easy to use and reliability is great

Likeliness to Recommend

10 /10

What differentiates BulkSMS from other similar products?

Integration and support are the top two differentiators of why we chode BulkSMS.

What is your favorite aspect of this product?

It just works and is easy to use.

What do you dislike most about this product?

I would like to see BulkSMS innovate more often and possibly set up a customer panel to listen for future use cases.

What recommendations would you give to someone considering this product?

Set up a POC and try it. You will not be sorry and the risk is pretty low.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Elvis F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

I love the platform, the integration is easy.

Likeliness to Recommend

10 /10

What differentiates BulkSMS from other similar products?

Price and integration

What is your favorite aspect of this product?

Integration

What do you dislike most about this product?

The price

What recommendations would you give to someone considering this product?

Read the documentation

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kieran M.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Easy to use Zapier integration, made my work easy

Likeliness to Recommend

8 /10

What differentiates BulkSMS from other similar products?

Honestly, your easy to use Zapier integration and catering to South African customers was 100% of the reason I chose BulkSMS - used it as a way to deliver notifications and get customers back onto my app.

What is your favorite aspect of this product?

Zapier integration

What do you dislike most about this product?

Not particularly innovative. I wasn’t able to send URLs via SMS. Your landing pages were a bit meh.

What recommendations would you give to someone considering this product?

If you’re not technical and planning on using low-code/no-code SMS software then this is a great choice.

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Caring

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