Cetaris

Dispatch Management

Includes customer qualification, work order management, route planning, and signature capture.

Fuel Management

Includes fuel mileage reporting, fuel usage, and fuel performance.

Fleet Maintenance

Includes work orders, vehicle repair histories, preventative maintenance, and maintenance alerts.

Vehicle Management

Includes vehicle tracking, tire usage, and vehicle performance analysis.

Asset Management

Solution centralizes an inventory of all corporate assets and integrates with a risk assessment of assets.

Order Management

Includes order entry, order processing, order tracking, and parts management.

Inventory and Field Parts Management

Includes full service lifecycle with van stocking, equipment purchasing tools, parts forecasting, and parts, tools, and other equipment queries and fulfillment.

Driver Management

Includes driver profile and qualifications, driver history, driver assignments, and driver monitoring.

Vendor Management

Consolidates all vendor information, tracks performance with metrics and KPIs, and evaluates risk with respect to sustainability, compliance, strategy, etc.

GPS Tracking

Includes geo-fencing, real-time alerts, fleet tracking, Google maps, and mobile integration.

Vendor Support

The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features

Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features

Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement

Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness

End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created

Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration

Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration

This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization

Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training

Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation

Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.