Concur Travel Logo
Concur Travel Logo
SAP Concur

Concur Travel

7.4 /10
Category
Concur Travel
7.4 /10

What is Concur Travel?

Simplify travel management and let employees book business travel on their own, at the best rates, and within spending policies. SAP Concur solutions offer you a way to manage your travel program while capturing all the correct data.

Company Details


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Awards & Recognition

Concur Travel won the following awards in the Travel Management category

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Concur Travel Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Concur Travel.

83 Likeliness to Recommend

85 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+68 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Concur Travel?

14% Negative
17% Neutral
69% Positive

Pros

  • Respectful
  • Reliable
  • Efficient Service
  • Enables Productivity

Cons

  • Leverages Incumbent Status
  • Less Inspiring

Feature Ratings

Average 78

Risk Management

88

Bank/Credit Card Integration

84

Policy Configuration/Implementation

82

Notifications/Alerts/Updates

82

Self-Service

82

Sustainability Reports

82

AI Driven Personalization

81

Mobile

81

Expense Management

76

Travel and Accommodation Booking

76

Itinerary Management

76

Vendor Capability Ratings

Average 73

Ease of Implementation

84

Ease of IT Administration

82

Vendor Support

80

Ease of Data Integration

77

Business Value Created

76

Availability and Quality of Training

76

Quality of Features

76

Usability and Intuitiveness

74

Ease of Customization

73

Breadth of Features

71

Product Strategy and Rate of Improvement

63

Concur Travel Reviews

Alhashir M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Features Amazes!!

Likeliness to Recommend

9 /10

What differentiates Concur Travel from other similar products?

Easy to create itenaries for my travel. Wide range to options to select for the travel itenary including flights, hotels and car rentals

What is your favorite aspect of this product?

Options to select flights with detailed information on price, policies, selection by schedule/price. Plenty of hotel options to select from and option for car rentals all in a single itenary

What do you dislike most about this product?

Nothing for now

What recommendations would you give to someone considering this product?

Best for travel management. Users can select or customize their trips as per their preferences

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yash S.

  • Role: Industry Specific Role
  • Industry: Chemicals
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy travel and expense management, but bit costly

Likeliness to Recommend

10 /10

What differentiates Concur Travel from other similar products?

Mobile application works seemlessly. Integration with other SAP applications. Globally presence and works on innovation and continous improvements.

What is your favorite aspect of this product?

Always works on innovation and continously imroving user interphase also AI and automation helping in providing cutting edge solution for travel and expense management.

What do you dislike most about this product?

While Concure seemlessly cam be integrated with othe SAP applications, it is difficult to integrated it with third party applications also it is complex and requires time and more effort for its training.

What recommendations would you give to someone considering this product?

They should evaluate the cost and requirements, oraganizational needs also they should look into company size. Should assess the level of integration needed and compatibility with other softwares

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Wunmi F.

  • Role: Industry Specific Role
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Love the app!

Likeliness to Recommend

6 /10

What differentiates Concur Travel from other similar products?

The app is better than the desktop version

What is your favorite aspect of this product?

Adding receipts in the app.

What do you dislike most about this product?

Searching on the desktop is a pain. It is slow and editing a search means starting over. Waste of time.

What recommendations would you give to someone considering this product?

Use the app.

Pros

  • Enables Productivity
  • Reliable
  • Unique Features
  • Efficient Service

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Charges for Enhancements

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