What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


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Awards & Recognition

Confluence won the following awards in the Document Management category

Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

87 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

3% Negative
6% Neutral
91% Positive

Pros

  • Reliable
  • Respectful
  • Helps Innovate
  • Effective Service

Feature Ratings

Average 84

Document Hosting

89

Document Sharing

87

Security and Access Control

85

Access Tracking

84

Editor Functions

84

Version Control

84

Publication Workflow

83

Searchability

83

Metrics and Reporting

83

Check Out Check in

81

Indexing and Classification

80

Vendor Capability Ratings

Average 82

Quality of Features

86

Ease of Implementation

85

Business Value Created

84

Ease of IT Administration

83

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Ease of Data Integration

81

Availability and Quality of Training

80

Usability and Intuitiveness

79

Vendor Support

79

Confluence Reviews

Tony F.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

best tool for organizing documents

Likeliness to Recommend

7 /10

What differentiates Confluence from other similar products?

great user interface intuitive easy to use

What is your favorite aspect of this product?

It helps me organize all my sales materials and training

What do you dislike most about this product?

nothing, it works just as needed

What recommendations would you give to someone considering this product?

this has been a daily use for sales traing

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Ahikam K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

One easily accessible source of knowledge

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Confluence simplifies quick browsing of important pages and efficient sorting of information. It excels at creating a clear path for knowledge sharing between team members. I love the fact that it fosters collaboration, creates versatile tracking methods, and always has open channels for feedback, which helps manage our knowledge base and create and document reports.

What is your favorite aspect of this product?

The best thing about Confluence is the card system, where any member can create a card with tasks and send it to members to ensure it is updated and documented as required. I love the tagging and commenting features, which enhance our understanding of the content within each card. I also like the ease of creating forms and reports, and the ease of sharing them and documenting comments on them.

What do you dislike most about this product?

There are no downsides to Confluence, it's easy to learn and surprisingly useful.

What recommendations would you give to someone considering this product?

I recommend Confluence as it greatly improves the knowledge base and delivers impressive results to any team that takes advantage of its features as required.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gaurav P.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Confluence - A place for Knowledge sharing

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Document management , sharing is awesome

What is your favorite aspect of this product?

Define, write a knowledge base gives so many options.

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Definitely a yes ..

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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