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ConnectWise Control Logo
ConnectWise

ConnectWise Control

8.8 /10
Category
ConnectWise Control
8.8 /10

What is ConnectWise Control?

ConnectWise Control offers Remote Desktop Support to deliver direct and fast service to customers. It allows you to manage desktops, mobile devices, and more on demand with ConnectWise Control Support anywhere and anytime from any device.

Company Details


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Awards & Recognition

ConnectWise Control won the following awards in the Remote Support category

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ConnectWise Control Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ConnectWise Control.

92 Likeliness to Recommend

1
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ConnectWise Control?

0% Negative
4% Neutral
96% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Feature Ratings

Average 91

Remote Control

96

Remote Support

94

Attended and Unattended Remote Access

91

Role-Based Access Controls

87

Real User Monitoring

86

Augmented Reality Remote Assistance

85

Discovery

84

Web & Desktop Conferencing

83

Audit Management

83

Intelligence Reports

83

Vendor Capability Ratings

Average 87

Business Value Created

91

Quality of Features

91

Breadth of Features

89

Vendor Support

89

Ease of IT Administration

89

Usability and Intuitiveness

88

Ease of Data Integration

88

Ease of Implementation

87

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

83

Ease of Customization

81

ConnectWise Control Reviews

Sergio N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Simply the best remote tool in the market

Likeliness to Recommend

9 /10

What differentiates ConnectWise Control from other similar products?

It's fast, stable

What is your favorite aspect of this product?

Very easy to connect to hundreds of endpoints

What do you dislike most about this product?

Nothing, it's perfect

What recommendations would you give to someone considering this product?

Is the best option in the market

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Less Fair
  • Vendor's Interest First
  • Less Generous

Olivia C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

ConnectWise Control and Accessibility 24/7

Likeliness to Recommend

9 /10

What differentiates ConnectWise Control from other similar products?

It offers the same advantages as Anydesk. That is, low cost, accessible and stable handling.

What is your favorite aspect of this product?

When handled or used it is stable....

What do you dislike most about this product?

I like it, the stability is impressive.

What recommendations would you give to someone considering this product?

It is just as good AND stable as TeamViewer and AnyDesk....

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ron R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Excellent software and just works

Likeliness to Recommend

10 /10

What differentiates ConnectWise Control from other similar products?

For sure me it would be the price

What is your favorite aspect of this product?

the ease of use

What do you dislike most about this product?

there are many many updates

What recommendations would you give to someone considering this product?

purchase it now.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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