Cortex XSOAR Logo Award Winner Product Badge
Cortex XSOAR Logo Award Winner Product Badge
Palo Alto Networks

Cortex XSOAR

8.2 /10
Category
Cortex XSOAR
8.2 /10

What is Cortex XSOAR?

Cortex XSOAR is a comprehensive security orchestration, automation and response (SOAR) platform that unifies case management, automation, real-time collaboration, and threat intelligence management to serve security teams across the incident lifecycle.

Company Details


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Awards & Recognition

Cortex XSOAR won the following awards in the Security Orchestration, Automation, and Response category

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Cortex XSOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cortex XSOAR.

91 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cortex XSOAR?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 83

Automated Phishing Handling

87

Integration Capabilities

87

Integration with IR Management

86

Team Collaboration

86

Case Management

85

Data Model

85

Playbooks/Runbooks and Workflow Builder

84

Dashboards

84

Management and Sharing of Intelligence

84

Orchestrate & Automate

83

Capable of Use Case Development

83

Vendor Capability Ratings

Average 83

Ease of IT Administration

88

Product Strategy and Rate of Improvement

87

Ease of Customization

86

Vendor Support

85

Quality of Features

84

Availability and Quality of Training

82

Usability and Intuitiveness

82

Breadth of Features

81

Ease of Data Integration

80

Business Value Created

80

Ease of Implementation

78

Cortex XSOAR Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2024

Great automation

Likeliness to Recommend

10 /10

Pros

  • Performance Enhancing
  • Saves Time
  • Transparent
  • Helps Innovate

Nasseer Q.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2023

Automation with XSOAR

Likeliness to Recommend

9 /10

What differentiates Cortex XSOAR from other similar products?

Cortex Xsoar has 1000's of OOTB integrations and palybooks available for almost every security products that us in use today in organizations. There is a minimal need of developing any integrations from scratch as is the case for other SOAR tools

What is your favorite aspect of this product?

My fevorite aspect of the product have to be case management of cortex XSOAR where you can customize incident layout according to your need and you can collaborate in war rooms for the incidents you are working.

What do you dislike most about this product?

I only thing I find challenges with respect to cortex XSOAR are its featires😅. I mean you get a lot of features with this product that sometimes you have no idea of how this feature works especially gor new users find it hard to get used with Cortex XSOAR.

What recommendations would you give to someone considering this product?

If you are looking for SOAR product, Cortex XSOAR would be the best one in the market available right now.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nikhil S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Its like owning a sports car this only worth where

Likeliness to Recommend

10 /10

What differentiates Cortex XSOAR from other similar products?

Ease of doing automation varity of integration available

What is your favorite aspect of this product?

Cli where we can check the commands

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Use the tim module

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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