CounselLink CLM Logo Award Winner Product Badge
CounselLink CLM Logo Award Winner Product Badge
LexisNexis

CounselLink CLM

6.9 /10
Category
CounselLink CLM
6.9 /10

What is CounselLink CLM?

CounselLink CLM is a secure cloud-based platform for seamless contract negotiation and management. Our platform automates contract management processes and helps businesses to negotiate better contracts faster.

Company Details


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Awards & Recognition

CounselLink CLM won the following awards in the Contract Lifecycle Management category

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CounselLink CLM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CounselLink CLM.

80 Likeliness to Recommend

7
Since last award

94 Plan to Renew

6
Since last award

73 Satisfaction of Cost Relative to Value

6
Since last award


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Emotional Footprint Overview

+60 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CounselLink CLM?

10% Negative
20% Neutral
70% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Transparent
  • Unique Features

Cons

  • Less Effective Service
  • Vendor Friendly Policies
  • Less Efficient Service

Feature Ratings

Average 72

Contract Approval

80

E-Signature

77

Searchable Repository

75

Workflow

75

Obligation Management

74

Integration

73

Contract Authoring

70

Redlining

70

Reporting Analytics

70

Clause Management

63

OCR Support

62

Vendor Capability Ratings

Average 69

Usability and Intuitiveness

75

Ease of Implementation

74

Business Value Created

73

Quality of Features

73

Ease of IT Administration

73

Product Strategy and Rate of Improvement

72

Ease of Data Integration

71

Breadth of Features

70

Ease of Customization

68

Vendor Support

62

Availability and Quality of Training

56

CounselLink CLM Reviews

  • Role: C-Level
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2024

Great way to keep all contracts managed & stored.

Likeliness to Recommend

10 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Respectful
  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2024

Repositor is great. Redlining features need work

Likeliness to Recommend

7 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Acts with Integrity

Cons

  • Leverages Incumbent Status
  • Under Delivered
  • Less Reliable

Erin M.

  • Role: Finance
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Great tool, need customer support.

Likeliness to Recommend

6 /10

What differentiates CounselLink CLM from other similar products?

Customizable and great reporting

What is your favorite aspect of this product?

Notifications

What do you dislike most about this product?

Customer support, nobody responding to assist with needs.

What recommendations would you give to someone considering this product?

Make sure the implementation team fully assists you in setting up the tool before you launch.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Inspires Innovation

Cons

  • Less Effective Service
  • Less Caring
  • Less Efficient Service

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