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Data Quadrant Awards 2024

Application Performance Management - Enterprise


SoftwareReviews names Dynatrace, ManageEngine Applications Manager, New Relic, Microsoft Azure Monitor, AppDynamics, and eG Enterprise as Application Performance Management - Enterprise Data Quadrant Award Winners.


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Application Performance Management - Enterprise

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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30+ pages

Application Performance Management - Enterprise Data Quadrant

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Dynatrace

Dynatrace

The Dynatrace software intelligence platform monitors web scale application environments down to each individual transaction—with no gaps or blind spots—including front end, application performance, infrastructure, containers, and cloud.

9.0

Composite
Score

Composite
Score

+96

Emotional
Footprint

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
82Reviews

ManageEngine

ManageEngine Applications Manager

ManageEngine Applications Manager provides deep-dive application performance monitoring with byte-code instrumentation, infrastructure monitoring, and digital experience monitoring from a single console. This allows IT teams to gain holistic visibility into transactions, isolate real-time issues, and deliver flawless end user experiences.

8.9

Composite
Score

Composite
Score

+98

Emotional
Footprint

Emotional
Footprint

93%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
27Reviews

New Relic, Inc.

New Relic

New Relic’s SaaS-based Application Performance Monitoring helps you build, deploy, and maintain great web software.

8.8

Composite
Score

Composite
Score

+89

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
77Reviews

Microsoft Corporation

Microsoft Azure Monitor

Collect, analyse and act on telemetry data from your Azure and on-premises environments. Azure Monitor helps you maximise performance and availability of your applications and proactively identify problems in seconds.

8.7

Composite
Score

Composite
Score

+90

Emotional
Footprint

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
229Reviews

Cisco Systems

AppDynamics

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

8.7

Composite
Score

Composite
Score

+89

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
93Reviews

eG Innovations

eG Enterprise

eG Enterprise is a total performance management solution that provides automated monitoring, diagnosis, and reporting to troubleshoot application slowdowns, user experience issues, network outages, virtualization bottlenecks, server failures, storage hotspots, and more. eG Enterprise uses a combination of agent-based and agentless approach to monitor the health and performance of the entire IT infrastructure from application code to bare metal across physical, virtual and cloud, and hybrid IT environments.

8.6

Composite
Score

Composite
Score

+93

Emotional
Footprint

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
35Reviews

Vendor Capability Awards


Availability and Quality of Training

Dynatrace

Badge Winner

Breadth of Features

Dynatrace

Badge Winner

Business Value Created

ManageEngine Applications Manager

Badge Winner

Ease of Customization

ManageEngine Applications Manager

Badge Winner

Ease of Data Integration

ManageEngine Applications Manager

Badge Winner

Ease of IT Administration

ManageEngine Applications Manager

Badge Winner

Ease of Implementation

ManageEngine Applications Manager

Badge Winner

Product Strategy and Rate of Improvement

ManageEngine Applications Manager

Badge Winner

Quality of Features

ManageEngine Applications Manager

Badge Winner

Usability and Intuitiveness

ManageEngine Applications Manager

Badge Winner

Vendor Support

ManageEngine Applications Manager

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

Dynatrace


Breadth of Features

Dynatrace


Business Value Created

ManageEngine Applications Manager


Ease of Customization

ManageEngine Applications Manager


Ease of Data Integration

ManageEngine Applications Manager


Ease of IT Administration

ManageEngine Applications Manager


Ease of Implementation

ManageEngine Applications Manager


Product Strategy and Rate of Improvement

ManageEngine Applications Manager


Quality of Features

ManageEngine Applications Manager


Usability and Intuitiveness

ManageEngine Applications Manager


Vendor Support

ManageEngine Applications Manager


Other Evaluated Vendors


IBM

Instana

Monitor any application, service, or request with Instana Application Performance Monitoring.

8.2

Composite
Score

Composite
Score

+92

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

37Reviews

Datadog

Datadog

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

8.1

Composite
Score

Composite
Score

+91

Emotional
Footprint

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

26Reviews

BMC Software

Stackify Retrace

Get code-level tracing, squash bugs and continuously observe and improve your application’s user experience from dev to production with Retrace full lifecycle APM.

8.1

Composite
Score

Composite
Score

+86

Emotional
Footprint

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

66Reviews

Splunk

Splunk APM

Splunk ITSI provides a view of the high-level health and performance of applications and services. It also lets you dive deeper in investigations to helps predict outages and find the root cause of a problem faster. With machine learning capabilities, you can detect patterns to help baseline and automatically adapt behaviors for better monitoring and incident prediction.

7.8

Composite
Score

Composite
Score

+84

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

51Reviews

OpenText Corporation

OpenText APM

OpenText™ (formerly Micro Focus APM) Application Performance Management (APM) Solutions allow you to isolate problems real-time for all of your applications whether on-premise, cloud, or mobile. OpenText APM Solutions are also available with a flexible delivery model to best fit your needs. Choose from any combination of on-premise, SaaS, or hybrid to suit your existing platform and business model.

7.6

Composite
Score

Composite
Score

+86

Emotional
Footprint

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

48Reviews

Broadcom

Broadcom DX APM

Improve app performance and deliver flawless user experiences with unmatched insight and intelligence.

7.2

Composite
Score

Composite
Score

+87

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

32Reviews

SolarWinds

SolarWinds AppOptics

Solarwinds AppOptics provides real-time visibility into any application by collecting both high-fidelity metrics and detailed transaction traces.

6.8

Composite
Score

Composite
Score

+77

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

68Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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