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Data Quadrant Awards 2024

Application Performance Management - Midmarket


SoftwareReviews names ManageEngine Applications Manager and Stackify Retrace as Application Performance Management - Midmarket Data Quadrant Award Winners.


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Application Performance Management - Midmarket

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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30+ pages

Application Performance Management - Midmarket Data Quadrant

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


ManageEngine

ManageEngine Applications Manager

ManageEngine Applications Manager provides deep-dive application performance monitoring with byte-code instrumentation, infrastructure monitoring, and digital experience monitoring from a single console. This allows IT teams to gain holistic visibility into transactions, isolate real-time issues, and deliver flawless end user experiences.

8.4

Composite
Score

Composite
Score

+92

Emotional
Footprint

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
29Reviews

BMC Software

Stackify Retrace

Get code-level tracing, squash bugs and continuously observe and improve your application’s user experience from dev to production with Retrace full lifecycle APM.

8.1

Composite
Score

Composite
Score

+86

Emotional
Footprint

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
66Reviews

Vendor Capability Awards


Availability and Quality of Training

Radware APM

Badge Winner

Breadth of Features

Apica Ascent

Badge Winner

Business Value Created

Apica Ascent

Badge Winner

Ease of Customization

Radware APM

Badge Winner

Ease of Data Integration

Apica Ascent

Badge Winner

Ease of IT Administration

Radware APM

Badge Winner

Ease of Implementation

Radware APM

Badge Winner

Product Strategy and Rate of Improvement

Radware APM

Badge Winner

Quality of Features

Apica Ascent

Badge Winner

Usability and Intuitiveness

Radware APM

Badge Winner

Vendor Support

ManageEngine Applications Manager

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

Radware APM


Breadth of Features

Apica Ascent


Business Value Created

Apica Ascent


Ease of Customization

Radware APM


Ease of Data Integration

Apica Ascent


Ease of IT Administration

Radware APM


Ease of Implementation

Radware APM


Product Strategy and Rate of Improvement

Radware APM


Quality of Features

Apica Ascent


Usability and Intuitiveness

Radware APM


Vendor Support

ManageEngine Applications Manager


Other Evaluated Vendors


Apica Systems

Apica Ascent

Apica offers a unified perspective on the entire technology stack, encompassing logs, metrics, traces, and APIs. This operational data fabric facilitates quick identification and resolution of performance issues throughout an enterprise's infrastructure. The platform's user-friendly features, including a drag-and-drop interface for dashboards and seamless integrations with tools like Prometheus and Elasticsearch, enhance ease of use and management.

8.0

Composite
Score

Composite
Score

+95

Emotional
Footprint

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

14Reviews

Radware

Radware APM

Radware's Application Performance Monitoring (APM) allows you to detect application performance issues – before your customer does. Application Performance Monitoring ensures Web application performance meets your customer's expectations and consistently delivers their business SLA.

8.0

Composite
Score

Composite
Score

+92

Emotional
Footprint

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

25Reviews

Blackfire

Blackfire APM

Blackfire empowers all developers and IT/Ops to continuously verify and improve their app’s performance, throughout its lifecycle, by getting the right information at the right moment.

7.4

Composite
Score

Composite
Score

+92

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

14Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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