Data Quadrant Awards 2024

eForms

SoftwareReviews names Google Forms, Microsoft Forms, Cognito Forms, Zoho Forms, Paperform, and Wufoo as eForms Data Quadrant Award Winners.

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eForms

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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30+ pages

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

735Reviews

Google

Google Forms

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

8.9

Composite
Score

+92

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

122Reviews

Microsoft Corporation

Microsoft Forms

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

8.8

Composite
Score

+89

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

24Reviews

Cognito Forms

Create unlimited forms with our easy-to-use, drag-and-drop form builder that has the layout and flexibility you need. Customize your style and embed your responsive form directly on your website or blog. Receive customized email notifications, view your entries from any device and create custom views to manage your workflow.

8.7

Composite
Score

+98

Emotional
Footprint

97%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

101Reviews

Zoho

Zoho Forms

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

8.7

Composite
Score

+90

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

38Reviews

Paperform Pty. Ltd

Paperform

Paperform is an online platform that enables anyone to create online forms or product pages quickly, intuitively, and to brand them as they like, all without writing code.

8.5

Composite
Score

+99

Emotional
Footprint

92%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

40Reviews

SurveyMonkey

Wufoo

Build custom online forms that you can use to collect data, payments and to automate your workflows.

8.4

Composite
Score

+91

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

Vendor Capability Awards

Availability and Quality of Training

FormAssembly

Breadth of Features

Paperform

Business Value Created

Cognito Forms

Ease of Customization

FormAssembly

Ease of Data Integration

Paperform

Ease of IT Administration

Cognito Forms

Ease of Implementation

FormAssembly

Product Strategy and Rate of Improvement

Paperform

Quality of Features

FormAssembly

Usability and Intuitiveness

Paperform

Vendor Support

Cognito Forms

Vendor Capability Awards

Availability and Quality of Training

FormAssembly

Breadth of Features

Paperform

Business Value Created

Cognito Forms

Ease of Customization

FormAssembly

Ease of Data Integration

Paperform

Ease of IT Administration

Cognito Forms

Ease of Implementation

FormAssembly

Product Strategy and Rate of Improvement

Paperform

Quality of Features

FormAssembly

Usability and Intuitiveness

Paperform

Vendor Support

Cognito Forms

Other Evaluated Vendors

60Reviews

Jotform, Inc.

JotForm

Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.

8.2

Composite
Score

+91

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

38Reviews

FormAssembly

FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.

8.2

Composite
Score

+90

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

38Reviews

TrueContext

TrueContext (Formerly Prontoforms) provides the worlds most advanced Field Intelligence platform to help customers drive productivity and compliance in their field services activities

8.2

Composite
Score

+86

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

26Reviews

WPForms LLC

WPForms

WPForms is the most beginner friendly WordPress form builder plugin. Our drag and drop form builder let's you create beautiful forms for your website in minutes.

7.9

Composite
Score

+84

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

35Reviews

Typeform

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

7.8

Composite
Score

+81

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

26Reviews

Formstack

Formstack Forms

With Formstack, businesses and teams of all types and sizes can easily create online forms to automate repetitive business processes and gain rich insights. Quickly and easily create custom forms, feed data into digital documents, and collect eSignatures to streamline your workflow automation. Formstack's platform brings all our workplace productivity products together into one, integrated solution.

7.3

Composite
Score

+79

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

53Reviews

Ricoh USA

RICOH eForms Manager

RICOH eForms Manager is a dynamic solution that simplifies the electronic forms process – giving you the tools to quickly create new forms, build out existing forms, determine routing rules, establish workflow automation and more.

6.9

Composite
Score

+78

Emotional
Footprint

79%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.