DigitalOcean Customer Reviews 2024

DigitalOcean

8.1 /10

What is DigitalOcean?

DigitalOcean helps you create, automate, and manage a robust infrastructure with features like API, Floating IPs, Shared Private Networking, and Team Accounts.

Company Details

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Awards & Recognition

DigitalOcean won the following awards in the Cloud Infrastructure as a Service category

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3 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

1 Top Rated Features

2023

DigitalOcean Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DigitalOcean.

86 Likeliness to Recommend

2
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DigitalOcean?

6% Negative

5% Neutral

89% Positive

Pros

Continually Improving Product
Client Friendly Policies
Helps Innovate
Altruistic

Feature Ratings

Average 81

Load Balancing

Data Migration

Cloud Integration

Cloud Backup

SLA Management

Capacity Management

Regulatory Compliance

Multi Cloud Management

Workflow Management

Encryption and Decryption Support

Systems Performance Management

Vendor Capability Ratings

Average 81

Business Value Created

Usability and Intuitiveness

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Ease of Customization

Ease of IT Administration

Vendor Support

Availability and Quality of Training

DigitalOcean Reviews

Camillo M.

Role: Information Technology
Industry: Biotechnology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

Best for Quick Deployments

Likeliness to Recommend

9 /10

What differentiates DigitalOcean from other similar products?

Most cloud platforms bombard you with a million options right from the start, but DigitalOcean strips it down to the essentials

What is your favorite aspect of this product?

It’s almost too easy—no need to wade through endless configuration options unless you want to.

What do you dislike most about this product?

I’d love to see more robust automated backup options. Right now, the backup process is pretty basic and doesn’t offer a lot of flexibility

What recommendations would you give to someone considering this product?

DigitalOcean is fantastic for getting up and running quickly

Pros

Efficient Service
Inspires Innovation
Altruistic
Acts with Integrity

Paul N.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2024

1. Easy to use. 2. Friendly pricing.

Likeliness to Recommend

10 /10

What differentiates DigitalOcean from other similar products?

It is beginner friendly and the pricing is friendly

What is your favorite aspect of this product?

Easy of use

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Digital Ocean is very beginner friendly

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mauricio C.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Easy platform to deploy your infrastructure

Likeliness to Recommend

9 /10

What differentiates DigitalOcean from other similar products?

DigitalOcean distinguishes itself with simplicity, affordability, and developer-centric features like droplets and managed databases. Its SSD-based infrastructure ensures high performance, complemented by a robust community and extensive documentation. Scalability options accommodate diverse needs, making it a top choice for businesses and individuals alike.

What is your favorite aspect of this product?

My favorite aspect of DigitalOcean is its user-friendly interface and simplicity, coupled with affordable pricing. It empowers developers with essential tools like droplets and managed databases, backed by high-performance infrastructure. Additionally, its vibrant community and extensive documentation further enhance its appeal, making it an excellent choice for businesses and individuals seeking reliable cloud services.

What do you dislike most about this product?

One potential drawback of DigitalOcean is its relatively limited range of advanced services compared to larger cloud providers like AWS or Azure. While it excels in simplicity and developer-focused features, users may find certain specialized functionalities lacking. Additionally, support options may not be as robust as those offered by larger competitors.

What recommendations would you give to someone considering this product?

For those considering DigitalOcean, I'd recommend thoroughly assessing your project requirements and growth potential. If simplicity, affordability, and developer-centric features align with your needs, DigitalOcean is an excellent choice. Prioritize understanding its service offerings and limitations, especially compared to larger cloud providers. Leverage the extensive community and documentation for support, and consider scalability options to ensure your infrastructure can grow alongside your business. Finally, explore trial periods or start with a smaller deployment to evaluate suitability before committing fully.

Pros

Efficient Service
Caring
Saves Time
Respectful

DigitalOcean

What is DigitalOcean?

Company Details

Need Assistance?

Awards & Recognition

DigitalOcean Ratings

86 Likeliness to Recommend

2 Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love DigitalOcean?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Load Balancing Allows distribution of workloads across multiple computing resources.

Data Migration The ability to select and extract data from one storage system to another

Cloud Integration Includes real-time data integration, APIs, and data quality.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

DigitalOcean Reviews

Camillo M.

Best for Quick Deployments

Likeliness to Recommend

Pros

Paul N.

1. Easy to use. 2. Friendly pricing.

Likeliness to Recommend

Pros

Mauricio C.

Easy platform to deploy your infrastructure

Likeliness to Recommend

Pros

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2
Since last award

1
Since last award

Feature Ratings

Load Balancing

Data Migration

Cloud Integration

Cloud Backup

SLA Management

Capacity Management

Regulatory Compliance

Multi Cloud Management

Workflow Management

Encryption and Decryption Support

Systems Performance Management

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Ease of Customization

Ease of IT Administration

Vendor Support

Availability and Quality of Training