DocuWare
8.6 /10

What is DocuWare?

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

Company Details


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Awards & Recognition

DocuWare won the following awards in the Document Management category

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DocuWare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuWare.

87 Likeliness to Recommend

1
Since last award

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuWare?

5% Negative
3% Neutral
92% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Altruistic

Feature Ratings

Average 85

Searchability

89

Document Sharing

88

Document Hosting

88

Security and Access Control

85

Metrics and Reporting

85

Access Tracking

84

Publication Workflow

84

Editor Functions

82

Check Out Check in

82

Version Control

82

Indexing and Classification

80

Vendor Capability Ratings

Average 85

Ease of Data Integration

89

Quality of Features

88

Ease of Customization

87

Breadth of Features

85

Availability and Quality of Training

85

Ease of IT Administration

84

Business Value Created

84

Usability and Intuitiveness

84

Vendor Support

83

Ease of Implementation

82

Product Strategy and Rate of Improvement

79

DocuWare Reviews

Amanda W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Good for Document Management!

Likeliness to Recommend

7 /10

What differentiates DocuWare from other similar products?

DocuWare software presents a comprehensive document management and automation solution that aligns well with the needs of modern businesses, particularly client relationship management.

What is your favorite aspect of this product?

It supports up to 500 different applications, including major ones like Oracle, Sage, and Microsoft Dynamics. The integration is streamlined with features like Smart Connect, allowing for seamless connections that automate redundant tasks. This reduces manual data entry and increases efficiency,

What do you dislike most about this product?

The lack of integration with email and filtering feature.

What recommendations would you give to someone considering this product?

To consider DocuWare, I recommend to opt for the cloud version for its enhanced flexibility and accessibility.

Pros

  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation
  • Caring
  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Optimizing business processes with DocuWare

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Saves Time

Anuroop V.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Good product to use for documentation

Likeliness to Recommend

7 /10

What differentiates DocuWare from other similar products?

DocuWare offers advanced workflow automation capabilities that enable organisations to streamline and optimise their business processes. Users can design custom workflows to automate document routing, approval processes, notifications, and tasks, reducing manual errors and accelerating productivity.

What is your favorite aspect of this product?

advanced workflow automation capabilities. DocuWare enables organisations to streamline their business processes by automating document routing, approval workflows, notifications, and tasks. This automation not only reduces manual errors and accelerates productivity but also allows employees to focus on higher-value tasks, leading to improved efficiency and operational excellence within the organisation.

What do you dislike most about this product?

Ui design is outdated or less modern compared to other document management solutions. Improvements to the user interface and user experience could enhance overall usability and adoption.

What recommendations would you give to someone considering this product?

Evaluate how well DocuWare integrates with your existing software ecosystem, including ERP systems, CRM software, email clients, and other business applications. Consider compatibility, ease of integration, and any potential limitations that may impact your workflows and data interoperability.

Pros

  • Efficient Service
  • Altruistic
  • Generous Negotitation
  • Continually Improving Product

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