Dynamics 365 Business Central Logo
Dynamics 365 Business Central Logo
Microsoft Corporation

Dynamics 365 Business Central

7.3 /10
Category
Dynamics 365 Business Central
7.3 /10

What is Dynamics 365 Business Central?

Streamline your processes, make smarter decisions, and accelerate growth with Dynamics 365 Business Central—a comprehensive business management solution designed for small to medium-sized businesses.

Company Details


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Awards & Recognition

Dynamics 365 Business Central won the following awards in the Enterprise Resource Planning - Midmarket category

Dynamics 365 Business Central Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynamics 365 Business Central.

81 Likeliness to Recommend

95 Plan to Renew

2
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynamics 365 Business Central?

2% Negative
13% Neutral
85% Positive

Pros

  • Acts with Integrity
  • Security Protects
  • Helps Innovate
  • Efficient Service

Feature Ratings

Average 81

Accounting and Financial Management

91

Industry Specific Capabilities

80

Procurement Management

79

Analytics and Reporting

78

Supply Chain Management

78

BI and Performance Management

77

Service Management

75

Customer Relationship Management

72

Job and Project Management

71

Governance Risk and Compliance

69

Human Capital Management

67

Vendor Capability Ratings

Average 78

Breadth of Features

82

Business Value Created

81

Ease of IT Administration

80

Usability and Intuitiveness

79

Ease of Data Integration

79

Ease of Customization

78

Ease of Implementation

77

Product Strategy and Rate of Improvement

77

Vendor Support

76

Availability and Quality of Training

76

Quality of Features

74

Dynamics 365 Business Central Reviews

Affan K.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

A product with mixed opinion

Likeliness to Recommend

7 /10

What differentiates Dynamics 365 Business Central from other similar products?

Ease of integration within microsoft eco system. Desktop based ERP not cloud based yet.

What is your favorite aspect of this product?

Ease of use Well defined departments Definitely a go to solution for revenue and procurement cycle. Easy user administration

What do you dislike most about this product?

Could be slow when network server is on default. License prices keep increasing every year without any improvement in the tool. Lot of limitations if you are not familiar with user administration.

What recommendations would you give to someone considering this product?

Good for mid market segment companies not for larger firm.

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Enables Productivity

Cons

  • Less Effective Service
  • Vendor Friendly Policies
  • Slower Product Innovation

Daniel C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Perfect Enterprise level Use case

Likeliness to Recommend

9 /10

What differentiates Dynamics 365 Business Central from other similar products?

Seamless Integration with Office 365: Business Central integrates natively with Office 365 applications like Outlook, Excel, and Word, enabling users to perform tasks within these familiar interfaces. For example, users can create quotes directly from Outlook emails.

What is your favorite aspect of this product?

Integration with Power BI: This allows for advanced data visualization and analytics, making it easier to track KPIs and other important metrics

What do you dislike most about this product?

Pricing can be more competitive

What recommendations would you give to someone considering this product?

D365 BC offers a broad range of functionalities covering financial management, supply chain management, project management, service management, manufacturing, and human resources.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dhatri M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

A good product with wide customisations

Likeliness to Recommend

8 /10

What differentiates Dynamics 365 Business Central from other similar products?

The level of customisations that Dynamics allows the customers is amazing. It has all the features and runs smoothly. It has never crashed and is pretty fast compared to other GLs.

What is your favorite aspect of this product?

Whenever a record of any type be it invoice or bill is created or a payment is made and we ran into some errors, it would suggest the recommended approach to resolve the error and also has the option to apply the recommended approach which is really super smart and an amazing feature. This actually helps save a lot of time.

What do you dislike most about this product?

The documentation doesn't contain all of the details and How It Works page isn't much helpful. I would say initial integration will take a bit time to research and come to completion.

What recommendations would you give to someone considering this product?

This is a pretty amazing software for all of cash flow needs and a great product with so many features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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