Egencia Logo Award Winner Product Badge
Egencia Logo Award Winner Product Badge
Egencia LLC.

Egencia

8.0 /10
Category
Egencia
8.0 /10

What is Egencia?

Egencia is modern corporate travel management for the fast-changing travel landscape. Egencia is an up-to-the-date travel information you need at your fingertips to make travel management simpler — whether you’re booking, modifying a trip or approving employee travel.

Company Details


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Awards & Recognition

Egencia won the following awards in the Travel Management category

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Egencia Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Egencia.

87 Likeliness to Recommend

97 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Egencia?

3% Negative
6% Neutral
91% Positive

Pros

  • Generous Negotitation
  • Caring
  • Respectful
  • Fair

Feature Ratings

Average 87

Travel and Accommodation Booking

91

Notifications/Alerts/Updates

90

Bank/Credit Card Integration

88

Self-Service

87

Itinerary Management

85

Expense Management

84

Mobile

83

Policy Configuration/Implementation

83

Sustainability Reports

79

Rate Tracking

78

Risk Management

78

Vendor Capability Ratings

Average 79

Usability and Intuitiveness

84

Ease of Customization

82

Ease of IT Administration

82

Vendor Support

81

Ease of Implementation

80

Quality of Features

80

Breadth of Features

79

Availability and Quality of Training

78

Ease of Data Integration

78

Business Value Created

77

Product Strategy and Rate of Improvement

77

Egencia Reviews

Rateb J.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

The Egencia Advantage in Corporate Travel

Likeliness to Recommend

9 /10

What differentiates Egencia from other similar products?

After making the switch to Egencia, planning a team-building retreat became so effortless

What is your favorite aspect of this product?

The personalized travel recommendations based on individual preferences and company policies. A team member with specific dietary requirements and hotel preferences had a stress-free business trip thanks to Egencia's tailored suggestions.

What do you dislike most about this product?

It can be a bit overwhelming for casual users.

What recommendations would you give to someone considering this product?

Egencia is a strong choice if your company values personalized travel experiences within a structured corporate travel management system

Pros

  • Reliable
  • Efficient Service
  • Inspires Innovation
  • Caring

Ekbal M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Sara B.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use, reliable daily tool.

Likeliness to Recommend

9 /10

What differentiates Egencia from other similar products?

Userfriendly-ness and low cost.

What is your favorite aspect of this product?

The intuitiveness of the tool and ease of use.

What do you dislike most about this product?

When something goes wrong - when a flight is not available for booking. Lack of lowcost airlines.

What recommendations would you give to someone considering this product?

Request a demo, you'll be convinced by the end of it.

Pros

  • Respectful
  • Includes Product Enhancements
  • Friendly Negotiation
  • Helps Innovate

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