Emotional Footprint Awards 2024
Digital Asset Management
SoftwareReviews names Acquia DAM (Widen Collective), Image Relay, Brandfolder, and Bynder DAM as Digital Asset Management Emotional Footprint Award Winners.
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Digital Asset Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Acquia Inc
Acquia DAM (Widen Collective)
Bring your content together with one platform. Acquia DAM (Widen Collective) simplifies how your digital assets, product specs, and marketing copy are delivered to market. Keep your teams collaborating, coordinating, and in control of your brand across the content lifecycle.
8.6
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
91
Value Index
VALUE INDEX
Smartsheet
Brandfolder
Brandfolder is a visually-elegant and user-friendly Digital Asset Management software that allows marketers and creatives across industries to maximize their brand management potential. With its cloud-first architecture, users can organize, manipulate, distribute, and analyze their most important digital collateral from a single source of truth. With advanced AI-powered smart search, asset editing and manipulation, annotated workflow with approvals and notifications, and actionable brand insights, Brandfolder’s feature suite amplifies cross-team collaboration and productivity, and empowers external users to access the content they need with unprecedented ease.
8.5
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Image Relay
Image Relay
Image Relay allows brands to curate, control, and communicate all of their most valuable brand assets from one integrated, secure, easy-to-use spot in the cloud. with its intuitive digital asset management solution.
8.4
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Bynder
Bynder DAM
Bynder takes you beyond managing digital assets with an ecosystem of marketing tools that enables brands to thrive. Known for its user-friendly interface, best-in-class customer service, and innovative functionality, Rooted in a powerful and intuitive DAM solution, Bynder's richly integrated ecosystem of marketing tools unifies and transforms the creation and sharing of assets. The Bynder portfolio enables brands to thrive with a new, efficient way of working by automating menial tasks and scaling output alongside business growth. Digital Asset Management solution is the leading platform to safely store your digital content in the cloud.
8.4
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Other Evaluated Vendors
Adobe Systems
Adobe Experience Manager
It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets.
8.1
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
IntelligenceBank
Intelligencebank DAM
IntelligenceBank's Digital Asset Management platforms help you manage and collaborate on all your images, video and artwork - internally and with customers & agencies.
7.8
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Hyland Software
Nuxeo Platform
The Hyland Nuxeo Platform is a cloud-native, cloud-first, scalable solution which utilizes automation technologies to improve efficiencies, increase accuracy, and provide robust capabilities. With it’s low-code technology, organizations can easily implement Hyland’s Nuxeo Platform with easy-to-customize features allowing organizations to develop the creative workflow their business needs. Their employees can then easily create, tag, organize, and share dynamic content, including rich media and 3D digital assets and their metadata to be used in collaboration across the organization.
7.8
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
PhotoShelter Inc
PhotoShelter for Brands
Your team needs to share photos and videos quickly and constantly to tell your brand’s story - but the old ways of managing your files can’t keep up. With PhotoShelter for Brands, formerly known as Libris, you’ll be able to move creative files from point A to point B instantly and unlock the possibilities of your brand’s most powerful moments.
7.6
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Canto
Canto Digital Asset Management
Canto Digital Asset Management (DAM) software organizes digital media such as images, videos and documents. DAM secures files, manages copyrights and handles permissions. It’s a company-wide content storage system that boosts sharing, maintains brand consistency and reduces time-consuming hunts for digital assets.
7.1
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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