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Emotional Footprint Awards 2024

Supply Chain Management


SoftwareReviews names SAP Supply Chain Management, Coupa Supply Chain Design & Planning, DELMIA Quintiq Supply Chain Planning, and Blue Yonder Luminate Planning as Supply Chain Management Emotional Footprint Award Winners.


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Supply Chain Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


SAP

SAP Supply Chain Management

Accelerate and optimize your end-to-end procure-to-pay process. Supply chain management products from SAP can enable you to integrate processes and enforce contract compliance for both supply-side and supplier-side requirements – throughout the extended supply chain as well as distribution.

8.2

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

3% Negative 90% Positive
Badge Winner
50Reviews

Coupa Software

Coupa Supply Chain Design & Planning

Coupa gives you the flexibility to work with any supplier you want, any way you want.

7.8

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

3% Negative 94% Positive
Badge Winner
15Reviews

Blue Yonder

Blue Yonder Luminate Planning

Supply chains are facing a new era of uncertainty. To ensure that your products get to the people who need them, Luminate® Planning leverages a powerful digital twin foundation to intelligently predict potential problems and opportunities, offer machine learning-based recommendations for action, and pivot production, inventory, and labor plans to minimize risk and deliver with confidence.

7.8

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

2% Negative 91% Positive
Badge Winner
10Reviews

Dassault Systemes

DELMIA Quintiq Supply Chain Planning

Only Quintiq is designed to give you the level of control and insight needed to transform supply chain planning from a cost center to a revenue generator. When you plan and optimize your supply chain with Quintiq, you can master everything from big-picture strategic planning to the smallest detail on the shopfloor at the moment of execution in one integrated platform.

7.7

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

3% Negative 91% Positive
Badge Winner
18Reviews

Other Evaluated Vendors


Korber

Körber

From the warehouse to the storefront, from the desktop to the driver’s cab, achieve new levels of supply chain responsiveness, performance and profitability.

7.7

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

1% Negative 96% Positive
11Reviews

Arkieva

Arkieva

One of the most critical tasks for any manufacturing organization is balancing assets (e.g., capacity, materials, people) with demand. Planners must determine how best to meet the demand given (1) available assets, (2) the production and distribution network, and (3) business policies.

7.5

CX Score

CX
Score

+85

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

3% Negative 88% Positive
11Reviews

Microsoft Corporation

Microsoft Dynamics 365 ERP

Optimize your financials and operations to drive growth and make real-time, data-driven decisions at global scale—all with an intelligent, modern business application.

7.5

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

3% Negative 93% Positive
37Reviews

Oracle

Oracle Supply Chain Management

Cloud computing is changing the way manufacturing and supply chain organizations consume and use IT services—providing timely solutions to address today’s business challenges.

7.4

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

5% Negative 83% Positive
70Reviews

For the full list of vendors in this space, click here.

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