Everbridge Mass Notification Logo
Everbridge Mass Notification Logo
Everbridge

Everbridge Mass Notification

6.5 /10
Category
Everbridge Mass Notification
6.5 /10

What is Everbridge Mass Notification?

Mass Notification prioritizes ease-of-use, allowing users at all levels to quickly and easily send emergency communications through the most intuitive user interface on the market. Providing a secure, scalable, and reliable emergency management application, Everbridge Mass Notification with Incident Communications enables enterprises and governmental entities to send notifications to individuals or groups to keep them informed before, during and after critical events.

Company Details


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Awards & Recognition

Everbridge Mass Notification won the following awards in the Emergency Notification category

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Everbridge Mass Notification Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Everbridge Mass Notification.

80 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

73 Satisfaction of Cost Relative to Value

6
Since last award


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Emotional Footprint Overview

+67 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Everbridge Mass Notification?

4% Negative
24% Neutral
72% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Continually Improving Product

Cons

  • Vendor's Interest First
  • Under Delivered
  • Commodity Features

Feature Ratings

Average 80

Message Status Reporting

92

Scheduled Messaging

87

Single Sign-On (SSO)

84

Contact Information Encryption

83

Location-Based Notification

83

Multi-Channel Mass Notification

82

Distribution Lists

81

Scripting

68

Vendor Capability Ratings

Average 74

Ease of IT Administration

77

Usability and Intuitiveness

77

Breadth of Features

77

Quality of Features

77

Ease of Implementation

77

Availability and Quality of Training

75

Business Value Created

74

Ease of Customization

73

Ease of Data Integration

72

Vendor Support

68

Product Strategy and Rate of Improvement

68

Everbridge Mass Notification Reviews

Anish M.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Reliable performance

Likeliness to Recommend

8 /10

What differentiates Everbridge Mass Notification from other similar products?

It has a multi channel and multi country communication capabilities, provides added integration capabilities and geo targeting feature.

What is your favorite aspect of this product?

It is a reliable immediate multi channel mass notification system and enables reaching out to target audiences effectively.

What do you dislike most about this product?

Nothing much but the User Interface for new users was quite complex.

What recommendations would you give to someone considering this product?

Evaluate if the cost aligns with your organization's needs and value it brings as an output.

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Security Protects

Xavier B.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Great for local emergency notifications!

Likeliness to Recommend

10 /10

What differentiates Everbridge Mass Notification from other similar products?

It's fully integrated with so many more features. It's not just mass messaging.

What is your favorite aspect of this product?

Localized updates

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Get it to send multiple scheduled/unscheduled messages to a big team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Richard C.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Everbridge is perfect for emergency communication

Likeliness to Recommend

10 /10

What differentiates Everbridge Mass Notification from other similar products?

Everbridge is the leader in this space. They can offer better pricing and features than their competitors. During our RFP process, the next closest vendor in requirements match was almost $300K more expensive. We got everything we wanted for a fraction of that price.

What is your favorite aspect of this product?

I love how easy it was to use. We were all trained, but it didn't take long to learn just by poking around and testing the platform. It is so easy to use. I also love the templates feature. Most of our messages play easy with templates, so that's a huge time saver.

What do you dislike most about this product?

Loading contacts was the worst part of the experience. There also isn't any integration between Active Directory and Everbridge, so when a change is made in AD, we have to remember to make the change in Everbridge too. I'm sure we're already imbalanced, and we're not even a year into using this on a day-to-day basis.

What recommendations would you give to someone considering this product?

Do your research, but know that Everbridge is the best for a reason. There are a lot of similar products, but none can offer you the features and functionality, and best yet the price, that Everbridge offers.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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