Exterro E-Discovery Logo
Exterro E-Discovery Logo
Exterro Inc

Exterro E-Discovery

7.0 /10
Exterro E-Discovery
7.0 /10

What is Exterro E-Discovery?

The Exterro Platform is a single, natively built, fully integrated solution that unifies all of Exterro's E-Discovery and Information Governance products. Further, it includes our integration hub, which connects to the industry's broadest range of 3rd party tools, system applications, and data sources, orchestrating processes across applications and minimizing your cost of ownership.

Company Details


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Awards & Recognition

Exterro E-Discovery won the following awards in the eDiscovery category

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Exterro E-Discovery Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Exterro E-Discovery.

83 Likeliness to Recommend

2
Since last award

91 Plan to Renew

2
Since last award

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Exterro E-Discovery?

12% Negative
6% Neutral
82% Positive

Pros

  • Saves Time
  • Effective Service
  • Acts with Integrity
  • Respectful

Feature Ratings

Average 80

Annotations

87

Chain of Custody Preservation

85

Native Format

81

Email Threading

80

Tagging Metadata and Organization

80

Classification and Data Parsing

80

Review

79

Optical Character Recognition

78

Legal Hold

75

Audio Transcription

75

Data Analysis and Visualization

72

Vendor Capability Ratings

Average 72

Availability and Quality of Training

82

Ease of IT Administration

79

Ease of Data Integration

76

Ease of Implementation

76

Quality of Features

75

Vendor Support

74

Business Value Created

74

Breadth of Features

73

Usability and Intuitiveness

71

Product Strategy and Rate of Improvement

70

Ease of Customization

61

Exterro E-Discovery Reviews

Hal F.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Intuitive, Easy of use, Great support.

Likeliness to Recommend

10 /10

What differentiates Exterro E-Discovery from other similar products?

Exterro has a unique approach to eDiscovery.

What is your favorite aspect of this product?

Speed of identifying relevant items.

What do you dislike most about this product?

Nothing at this time.

What recommendations would you give to someone considering this product?

Highly recommend. Make sure you attend training and take the time to learn the Exterro product. You will be so much more productive right out of the gate!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kostantino A.

  • Role: Information Technology
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

I don’t see much of ftk being used like it used to

Likeliness to Recommend

5 /10

What differentiates Exterro E-Discovery from other similar products?

I feel ftk is harder to get started with compared to similar applications.

What is your favorite aspect of this product?

Ftk has been around for a while, so some stability

What do you dislike most about this product?

I’m not keen on the interface.

What recommendations would you give to someone considering this product?

Check out other products first and look for video demos

Pros

  • Helps Innovate
  • Continually Improving Product
  • Respectful
  • Client Friendly Policies

Cons

  • Less Reliable
  • Less Performance Enhancing
  • Less Productive
  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2024

One good solution for solving critical problems!

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Enables Productivity
  • Fair
  • Acts with Integrity

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