EZ Texting Logo
EZ Texting Logo
EZ Texting

EZ Texting

7.8 /10
Category
EZ Texting
7.8 /10

What is EZ Texting?

EZ Texting is a SaaS company that delivers the fastest, easiest and most reliable way to connect. It has served over 165,000 customers and is a platform for business users, setting the standard for business texting. EZ Texting messaging solutions allow businesses to quickly and effectively reach and engage their mobile audiences.

Company Details


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Awards & Recognition

EZ Texting won the following awards in the SMS Marketing category

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EZ Texting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on EZ Texting.

91 Likeliness to Recommend

4
Since last award

92 Plan to Renew

4
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love EZ Texting?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 83

Scheduled Messaging

92

Text Messaging

92

Opt-in

85

Social Media Marketing Management

84

Mobile Marketing Management

83

Loyalty Promotions Management

82

Marketing Analytics

81

Communication Archive

81

Application Integration

80

Mobile Payments

80

Surveys Feedback

75

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

86

Ease of IT Administration

85

Business Value Created

85

Ease of Implementation

82

Vendor Support

82

Quality of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

81

Breadth of Features

81

Availability and Quality of Training

79

Ease of Customization

78

EZ Texting Reviews

Enidza T.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

EzText is quick, easy and efficient

Likeliness to Recommend

10 /10

What differentiates EZ Texting from other similar products?

The automatic renewal of text credits

What is your favorite aspect of this product?

Seeing who is unsubcribing from our messages

What do you dislike most about this product?

Not seeing what text info is submitted when looking at our invoices

What recommendations would you give to someone considering this product?

Make thise groups/lists and save them to EzText to save time. Also make sure you are regularly editing those lists to keep them current

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

John H.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Opens the door

Likeliness to Recommend

10 /10

What differentiates EZ Texting from other similar products?

It is very intuitive and easy to use. It makes the entire process very simple to complete

What is your favorite aspect of this product?

I love the AI writing to make my messages more interesting.

What do you dislike most about this product?

I have no dislikes

What recommendations would you give to someone considering this product?

I use it for recruiting and reaching candidates. Use it and keep tweaking your messaging until it works

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Respectful

Casper P.

  • Role: C-Level
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

EZTexting is a great way to communicate with fans

Likeliness to Recommend

10 /10

What differentiates EZ Texting from other similar products?

I haven't tried other text marketing solutions.

What is your favorite aspect of this product?

Group texts and lists. Group texts is self explanatory but lists is a subset of your customers, for example striated by zip code etc. It's super fun to know that only people in a certain area are receiving the message.

What do you dislike most about this product?

It's expensive

What recommendations would you give to someone considering this product?

Allocate plenty of budget. If your entity has news to communicate often, you'll likely find yourself having to prioritize. It's the other way around from email marketing: here, you pay per message per recipient.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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