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FastSpring Logo
FastSpring

FastSpring

8.2 /10
Category
FastSpring
8.2 /10

What is FastSpring?

FastSpring is the trusted ecommerce partner for companies that sell software around the world. Companies using FastSpring’s full-service ecommerce solution sell more, stay lean, and compete big. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with an office in Amsterdam.

Company Details


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Awards & Recognition

FastSpring won the following awards in the B2B eCommerce category

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FastSpring Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FastSpring.

89 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FastSpring?

1% Negative
7% Neutral
92% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 83

Payment Processing

87

Content Localization

86

Shopping Cart Management

86

ERP Integration

83

Catalog Management

83

Order Management

82

Guided Selling

82

Content Management

82

Multi-Storefront

81

Integrated Search

81

Reporting and Analytics

80

Vendor Capability Ratings

Average 82

Business Value Created

85

Vendor Support

85

Ease of IT Administration

84

Quality of Features

83

Ease of Implementation

83

Availability and Quality of Training

82

Breadth of Features

82

Usability and Intuitiveness

81

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Ease of Customization

77

FastSpring Reviews

Durgesh C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Effective & Productive App to use

Likeliness to Recommend

9 /10

What differentiates FastSpring from other similar products?

It's way of handling things on its own which improve the client experience with it.

What is your favorite aspect of this product?

I loves the support of multiple transaction option for the international client and the effectiveness in the bussines it deliver

What do you dislike most about this product?

I don't think there are any dislike but there is always a room to grow and improve for anyone.

What recommendations would you give to someone considering this product?

I tell anyone that if you don't wanna waste your time on the transcation management or ledger then go for it . It will definitely help you out.

Pros

  • Saves Time
  • Friendly Negotiation
  • Helps Innovate
  • Continually Improving Product

Daria K.

  • Role: Sales Marketing
  • Industry: Recreation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Great features, easy to use, integrations conflict

Likeliness to Recommend

9 /10

What differentiates FastSpring from other similar products?

The product is easy to customize, the reports and analytics are quite detailed.

What is your favorite aspect of this product?

Interface, usability

What do you dislike most about this product?

Lack of all integrations

What recommendations would you give to someone considering this product?

Good to test the main features before.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Caring

Vijay D.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Mar 2024

Awesome Tool for Digital Product & Software

Likeliness to Recommend

9 /10

What differentiates FastSpring from other similar products?

It's best for online selling and management of your digital product like software and video

What is your favorite aspect of this product?

I first ever find product like this which helping to grow your digital product business

What do you dislike most about this product?

It's a bit difficult to use for a new user and also need update in software

What recommendations would you give to someone considering this product?

It's best application for digital product sales and marketing handling

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

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