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FormAssembly Logo
FormAssembly

FormAssembly

8.2 /10
Category
FormAssembly
8.2 /10

What is FormAssembly?

FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.

Company Details


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Awards & Recognition

FormAssembly won the following awards in the Online Forms category

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FormAssembly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FormAssembly.

88 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FormAssembly?

3% Negative
1% Neutral
96% Positive

Pros

  • Includes Product Enhancements
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 86

Security

89

Workflow Automation

89

APIs and Integration

89

Field Configuration and Customization

88

State Transformation

88

Drag and Drop Design

87

Mobility

86

Version Management

85

Electronic Signatures

83

Data Analysis and Survey Function

82

Vendor Capability Ratings

Average 87

Ease of Customization

92

Ease of Implementation

91

Breadth of Features

88

Business Value Created

87

Quality of Features

87

Usability and Intuitiveness

87

Ease of IT Administration

86

Availability and Quality of Training

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Vendor Support

82

FormAssembly Reviews

Brian W.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Streamlined Daily Forms & Salesforce Integration

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

The Data Integration into Salesforce was easy and straightforward to implement. The death of features made the process much easier than I expected.

What is your favorite aspect of this product?

The customer support is fantastic. The products being added to the platform are impressive. We are exploring the payment connector, and looking to enhance our current forms by building workflows. They have yet to "overpromise" on anything yet!

What do you dislike most about this product?

How seamless the data integration was with Salesforce.

What recommendations would you give to someone considering this product?

If you're going to make dynamic forms that will be viewed on different devices, and need conditional logic (before sending the data to Salesforce), then I highly recommend Formassembly. You can create unlimited forms, so the more you use it, the better ROI you'll get!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Maureen C.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Makes our Salesforce more usable and user-friendly

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

Not familiar with competitors.

What is your favorite aspect of this product?

Integration with Salesforce

What do you dislike most about this product?

No auto-save

What recommendations would you give to someone considering this product?

Hire a consultant to help you design the architecture and teach you the tips and tricks of how to best use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Vendor Management
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2024

Form Assembly takes the "IT" out of this solution!

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Saves Time

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