Fusion Risk Management, Inc.

Fusion Framework System

7.4 /10

What is Fusion Framework System?

The Fusion Framework System lets organizations visualize their business, products, and services from a customer perspective, creating a map of the day-to-day functions within the business that keep it running smoothly. Fusion’s platform provides easy, visual, and interactive ways to explore every aspect of the business, so organizations can identify single points of failure and key risks. With the Fusion Framework, organizations break down silos and become more resilient.

Company Details

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Awards & Recognition

Fusion Framework System won the following awards in the Business Continuity Management category

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1 Top Rated Capabilities

0 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

0 Top Rated Capabilities

1 Top Rated Features

2021

Fusion Framework System Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fusion Framework System.

84 Likeliness to Recommend

88 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fusion Framework System?

0% Negative

22% Neutral

78% Positive

Pros

Unique Features
Performance Enhancing
Security Protects
Enables Productivity

Cons

Under Delivered
Less Effective Service
Vendor's Interest First

Feature Ratings

Average 79

Import from MS Office

Role-Based Access

Business Impact Analysis (BIA)

GRC Integration

Contact List

Plan Management

Dependency Mapping

Risk Assessment Management

Incident Response Planning

Mobile App Capability

Vendor Security Compliance

Vendor Capability Ratings

Average 79

Quality of Features

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Fusion Framework System Reviews

Steve S.

Role: Industry Specific Role
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2024

Effective, Relational Planning Tool

Likeliness to Recommend

9 /10

What differentiates Fusion Framework System from other similar products?

The Fusion tool is extremely useful for planning, whether it's IT/DR, BCP, or emergency plans. Done right, the data captured within these plans across the enterprise will provide relational data that can paint a picture for leaders and other functions like Risk and Audit to identify vulnerable areas across the landscape.

What is your favorite aspect of this product?

The relational capabilities of linking data points.

What do you dislike most about this product?

The price and continued expenses needing to be budgeted for enhancements that we dream up.

What recommendations would you give to someone considering this product?

Do your homework, maybe this isn't the right tool for you today, but it could be in a few years when your program is more mature or your organization is matrixed and requires a more complex capability to capture data and relate varying items for risk management.

Pros

Includes Product Enhancements
Reliable
Enables Productivity
Trustworthy

Role: Industry Specific Role
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jan 2024

Very customizable - to a fault

Likeliness to Recommend

8 /10

Pros

Performance Enhancing
Enables Productivity
Helps Innovate
Continually Improving Product

Cons

Less Effective Service
Under Delivered
Less Transparent

Cade O.

Role: Human Resources
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

A rich-featured platform

Likeliness to Recommend

10 /10

What differentiates Fusion Framework System from other similar products?

Because it is very adaptable and customizable, based on our risk models, we have incredibly particular criteria, and this platform enables us to satisfy every one of them. This is the best business continuity software system I have ever used, and I have used many of them. The system is simple to configure based on internal workflows.

What is your favorite aspect of this product?

They gave me what I requested. Of course, every client would like this approach. The incident management object is one of my favorites. Thanks to the flexibility and analytics, we can collect statistics about our activity and drill down as much as we want. Using the custom report generator, reports may be generated for any field. Records can look up to one another, enhancing visibility for crucial processes from a business, system, or vendor perspective.

What do you dislike most about this product?

I wish Fusion were more customer-centric because support is scarce and rigid. A learning curve is necessary. Users may need clarification on permissions and security because settings can be made at the field level, in permission groups, or profiles. Difficulty in navigation and use. It would be challenging to allow infrequent users to use this programmer to update plans and documents because it is not.

What recommendations would you give to someone considering this product?

Questions are answered promptly by the customer service team, and system changes are frequently made to strengthen and improve them. Dashboards that show enterprise-wide status updates. Its database allows us to link data from BC to DR, perform reports, and is user-friendly for internal clients and customers. Fusion has outstanding functionality that is diverse. very flexible

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Fusion Framework System​

What is Fusion Framework System​?

Company Details

Need Assistance?

Awards & Recognition

Fusion Framework System​ Ratings

84 Likeliness to Recommend

88 Plan to Renew

1 Since last award

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+69 Net Emotional Footprint

How much do users love Fusion Framework System​?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Import from MS Office Import existing BCM documentation from MS Office documents not just as attachments, but import it as data into the new tool.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Business Impact Analysis (BIA) Determine the impact of downtime and data loss, business process and application criticality ranking, and RTOs/RPOs.

GRC Integration Seamlessly share data between the BCM tool and a Governace, Risk, and Compliance (GRC) product.

Contact List Facilitate collecting and maintaining contact lists e.g. via integration with HR systems or Active Directory.

Plan Management Ability to assign tasks, schedule tasks i.e. due dates, report plan development status i.e. incomplete tasks, and automate sending task reminders.

Dependency Mapping Document business process dependencies such as people, sub-processes, technology, facility, and suppliers in a visual manner e.g. topology diagram.

Risk Assessment Management Facilitate executing and documenting a risk assessment.

Incident Response Planning Document the protocols to be carried out in the event of a business disruption, IT outage, or emergency scenario.

Mobile App Capability Review, update, and execute plans via a mobile app.

Vendor Security Compliance The hosted solution is in compliance with cloud security standards such as FedRAMP or SSAE 16 SOC 2, and security certifications such as ISO 27001 and 27000.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Fusion Framework System​ Reviews

Steve S.

Effective, Relational Planning Tool

Likeliness to Recommend

Pros

Very customizable - to a fault

Likeliness to Recommend

Pros

Cons

Cade O.

A rich-featured platform

Likeliness to Recommend

Pros

Fusion Framework System

What is Fusion Framework System?

Fusion Framework System Ratings

1
Since last award

How much do users love Fusion Framework System?

Feature Ratings

Import from MS Office

Role-Based Access

Business Impact Analysis (BIA)

GRC Integration

Contact List

Plan Management

Dependency Mapping

Risk Assessment Management

Incident Response Planning

Mobile App Capability

Vendor Security Compliance

Vendor Capability Ratings

Quality of Features

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Fusion Framework System Reviews