Fusion Framework System​ Logo
Fusion Framework System​ Logo
Fusion Risk Management, Inc.

Fusion Framework System​

7.4 /10
Category
Fusion Framework System​
7.4 /10

What is Fusion Framework System​?

The Fusion Framework System lets organizations visualize their business, products, and services from a customer perspective, creating a map of the day-to-day functions within the business that keep it running smoothly. Fusion’s platform provides easy, visual, and interactive ways to explore every aspect of the business, so organizations can identify single points of failure and key risks. With the Fusion Framework, organizations break down silos and become more resilient.

Company Details


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Awards & Recognition

Fusion Framework System​ won the following awards in the Business Continuity Management category

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Fusion Framework System​ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fusion Framework System​.

84 Likeliness to Recommend

88 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fusion Framework System​?

0% Negative
22% Neutral
78% Positive

Pros

  • Unique Features
  • Performance Enhancing
  • Security Protects
  • Enables Productivity

Cons

  • Under Delivered
  • Less Effective Service
  • Vendor's Interest First

Feature Ratings

Average 79

Import from MS Office

86

Role-Based Access

86

Business Impact Analysis (BIA)

83

GRC Integration

83

Contact List

83

Plan Management

82

Dependency Mapping

80

Risk Assessment Management

80

Incident Response Planning

79

Mobile App Capability

78

Vendor Security Compliance

78

Vendor Capability Ratings

Average 79

Quality of Features

86

Breadth of Features

85

Ease of IT Administration

84

Usability and Intuitiveness

82

Business Value Created

80

Ease of Customization

78

Availability and Quality of Training

77

Ease of Data Integration

75

Vendor Support

75

Product Strategy and Rate of Improvement

73

Ease of Implementation

73

Fusion Framework System​ Reviews

Steve S.

  • Role: Industry Specific Role
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Effective, Relational Planning Tool

Likeliness to Recommend

9 /10

What differentiates Fusion Framework System​ from other similar products?

The Fusion tool is extremely useful for planning, whether it's IT/DR, BCP, or emergency plans. Done right, the data captured within these plans across the enterprise will provide relational data that can paint a picture for leaders and other functions like Risk and Audit to identify vulnerable areas across the landscape.

What is your favorite aspect of this product?

The relational capabilities of linking data points.

What do you dislike most about this product?

The price and continued expenses needing to be budgeted for enhancements that we dream up.

What recommendations would you give to someone considering this product?

Do your homework, maybe this isn't the right tool for you today, but it could be in a few years when your program is more mature or your organization is matrixed and requires a more complex capability to capture data and relate varying items for risk management.

Pros

  • Includes Product Enhancements
  • Reliable
  • Enables Productivity
  • Trustworthy
  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Very customizable - to a fault

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Effective Service
  • Under Delivered
  • Less Transparent

Cade O.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A rich-featured platform

Likeliness to Recommend

10 /10

What differentiates Fusion Framework System​ from other similar products?

Because it is very adaptable and customizable, based on our risk models, we have incredibly particular criteria, and this platform enables us to satisfy every one of them. This is the best business continuity software system I have ever used, and I have used many of them. The system is simple to configure based on internal workflows.

What is your favorite aspect of this product?

They gave me what I requested. Of course, every client would like this approach. The incident management object is one of my favorites. Thanks to the flexibility and analytics, we can collect statistics about our activity and drill down as much as we want. Using the custom report generator, reports may be generated for any field. Records can look up to one another, enhancing visibility for crucial processes from a business, system, or vendor perspective.

What do you dislike most about this product?

I wish Fusion were more customer-centric because support is scarce and rigid. A learning curve is necessary. Users may need clarification on permissions and security because settings can be made at the field level, in permission groups, or profiles. Difficulty in navigation and use. It would be challenging to allow infrequent users to use this programmer to update plans and documents because it is not.

What recommendations would you give to someone considering this product?

Questions are answered promptly by the customer service team, and system changes are frequently made to strengthen and improve them. Dashboards that show enterprise-wide status updates. Its database allows us to link data from BC to DR, perform reports, and is user-friendly for internal clients and customers. Fusion has outstanding functionality that is diverse. very flexible

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity