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Fyle Logo Award Winner Product Badge
Fyle

Fyle

8.7 /10
Category
Fyle
8.7 /10

What is Fyle?

Expense management powered by AI to automate receipt tracking, data extraction from receipts, real-time policy checks, dynamic approval assignment, to ensure greater policy compliance with exceptional employee experience.

Company Details


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Awards & Recognition

Fyle won the following awards in the Expense Management category

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Fyle Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fyle.

90 Likeliness to Recommend

94 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fyle?

6% Negative
2% Neutral
92% Positive

Pros

  • Efficient Service
  • Security Protects
  • Transparent
  • Reliable

Feature Ratings

Average 86

Expense Policy Aware

88

Approval Workflow

88

Receipt Image Submission

88

Expense Detail Tracking

88

Multi Currency

88

Mobile App or Mobile Browser Support

86

Desktop Browser Support

86

Travel Profile

85

Expense Itemization

85

Optical Character Recognition

83

Travel and Accommodation Booking

83

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Ease of IT Administration

86

Availability and Quality of Training

86

Business Value Created

84

Ease of Data Integration

84

Vendor Support

83

Quality of Features

83

Ease of Customization

83

Usability and Intuitiveness

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Fyle Reviews

Yaseen M.

  • Role: Operations
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

The product is quick and great for work expenses

Likeliness to Recommend

10 /10

What differentiates Fyle from other similar products?

I really have to appreciate their customer service. They are prompt, friendly and reliable. When we need to make changes they take right over and get it done.

What is your favorite aspect of this product?

It is easy to categorize expenditures and submit reports for review and for processing. The whole process is quite simple.

What do you dislike most about this product?

I think that the mobile app of the software could be improve because it can have delays when a large number of items are being processed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marc B.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Brilliant for on the go expenses

Likeliness to Recommend

10 /10

What differentiates Fyle from other similar products?

The app is user friendly and it takes me no time at all to record my expenses. I find the categories simplified, yet detailed enough and easy to use.

What is your favorite aspect of this product?

I can make annotations on the expenses with regards to the purpose or reason. The instant alerts when a spend is made adds to security.

What do you dislike most about this product?

It would be great if an employee could request a higher one-off funds within the app.

What recommendations would you give to someone considering this product?

Seamless, always works and easy to use to upload receipts and keep control of expenses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jeffrey G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Fyle makes the expense process easier for us

Likeliness to Recommend

9 /10

What differentiates Fyle from other similar products?

How simple it is and how easy to use. He hated how laborious and time-consuming it was to gather receipts and record expenses in a report. With Fyle, it's very simple. Fyle makes it easy for me to track and control all of my company's expenses. Since I used to spend hours and hours creating expense reports, this also allows me more time to focus on other tasks.

What is your favorite aspect of this product?

I appreciate that Fyle notifies me by phone when I have a new expense and that I can record it immediately after making the purchase.

What do you dislike most about this product?

It can be confusing to use some of the filters when reviewing expenses. As an employee, I'm having trouble figuring out how to limit the results to only see the charges for which I submitted a refund request.

What recommendations would you give to someone considering this product?

Automating our expense management operations is something Fyle is tackling. Reporting is considerably easier and saves us time. A game-changer is the ability to simply send an image of my receipt via SMS and instantly associate it with my expenses. Now I can quickly and easily take a photo of my receipt instead of worrying about keeping track of a paper one.

Pros

  • Continually Improving Product
  • Reliable
  • Saves Time
  • Generous Negotitation

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