Image Relay Logo Award Winner Product Badge
Image Relay Logo Award Winner Product Badge
Image Relay

Image Relay

8.2 /10
Category
Image Relay
8.2 /10

What is Image Relay?

Image Relay allows brands to curate, control, and communicate all of their most valuable brand assets from one integrated, secure, easy-to-use spot in the cloud. with its intuitive digital asset management solution.

Company Details


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Awards & Recognition

Image Relay won the following awards in the Digital Asset Management category

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Image Relay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Image Relay.

92 Likeliness to Recommend

97 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Image Relay?

0% Negative
5% Neutral
95% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Digital Asset Findability

90

Digital Asset Sharing

89

Cloud Offering

88

Intelligent Indexing

85

Automation of Metadata Creation

85

In System Content Views

85

Manage / Administration of Metadata

84

Content Capture

83

Collaboration

83

Workflow and Approval Management

82

Permissions and Access Right Management

81

Vendor Capability Ratings

Average 81

Vendor Support

85

Ease of Data Integration

85

Business Value Created

84

Usability and Intuitiveness

83

Ease of IT Administration

81

Quality of Features

81

Ease of Implementation

81

Availability and Quality of Training

80

Ease of Customization

80

Product Strategy and Rate of Improvement

79

Breadth of Features

77

Image Relay Reviews

Elicia W.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Robust DAM features, easy to use

Likeliness to Recommend

10 /10

What differentiates Image Relay from other similar products?

Organization structure is intuitive, advanced search is easy to use

What is your favorite aspect of this product?

It's so fast and easy to use

What do you dislike most about this product?

I don't have any complaints

What recommendations would you give to someone considering this product?

Use it to it's full potential! It'll help your teams workflow so much.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Jamie S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic product and easy to use!

Likeliness to Recommend

10 /10

What differentiates Image Relay from other similar products?

The ease of use and simplicity of the collection of data is fantastic. It provides a clean and central hub to collect and store all data needed for item set up and marketing needs. As well it's super easy to navigate and has features that allow required access to outside users.

What is your favorite aspect of this product?

The central hub for all assets is so essential. I work for an organization that operates in different countries, cities and across multiple accounts. So many of the sales and marketing team will never interact or even know what projects each other is working on and what assets are already created. Image relay provides that central hub that is so easy to use.

What do you dislike most about this product?

No complaints, it's awesome!

What recommendations would you give to someone considering this product?

If you've ever wasted time trying to track down assets needed then this is the solution. It's so user friendly and such a key tool, especially for those in sales and marketing.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Rachel E.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Game changer of a product!

Likeliness to Recommend

10 /10

What differentiates Image Relay from other similar products?

Image Relay takes a bit of set up, but the proper set up is so worth it! We have unique tags and metadata standards that help our organization store, organize, and utilize our digital assets. Prior to Image Relay, finding photos, knowing usage rights, locations, expiration dates, and metadata of the like was near impossible. Image Relay allowed our team to organize assets in a standardized way (unique to our business) and utilize features that allow for efficiencies related to uploading, downloading, sharing, locating, embedding, and being creatively inspired by our assets!

What is your favorite aspect of this product?

My favorite aspect of this product is the everyday ease of use for the variety of ways we utilize Image Relay. From providing upload links to our photographers on retainer to embedding images on our website, and creating collections for marketing projects to sending assets for media requests, IR has changed the game for so many of our staff's everyday uses of our asset library.

What do you dislike most about this product?

There are a few features I would love to change. Simply clicking outside of a box to confirm a change made would be nice - rather than needing to select "Done" in certain situations. Also, collections sometimes can have a few bugs, but that is not very common.

What recommendations would you give to someone considering this product?

Do a demo! There are so many ways to use Image Relay to help a business get organized! See what the features are and brainstorm how your company might use it. I would also suggest talking to their experienced "librarians." Although my team and I did not use the librarians extensively for set-up (we kind of took the basics and ran with it for our unique needs), I know the librarians are super eager to help with set-up. We ended up organizing our library and checking in with them to make sure our logic in the set-up made sense. Our set-up did make sense, they were rather impressed with our system, & they even asked to use our library in demos!

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

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