Infor ERP Logo
Infor ERP Logo
Infor (US), LLC

Infor ERP

7.3 /10
Category
Infor ERP
7.3 /10

What is Infor ERP?

Infor ERP solutions (Lawson, M3, LN, LX, Addage, Syteline) deliver functionality and usability specifically for the manufacturing and distribution industries. Refined and proven through decades of use by more than 70,000 customers in 200+ countries and territories, Infor ERP minimizes costly customizations and lets you work smarter and faster.

Company Details


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Awards & Recognition

Infor ERP won the following awards in the Enterprise Resource Planning - Enterprise category

Infor ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor ERP.

80 Likeliness to Recommend

80 Plan to Renew

5
Since last award

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+66 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor ERP?

10% Negative
18% Neutral
72% Positive

Pros

  • Respectful
  • Reliable
  • Altruistic
  • Acts with Integrity

Feature Ratings

Average 79

Supply Chain Management

86

BI and Performance Management

85

Customer Relationship Management

84

Service Management

82

Accounting and Financial Management

81

Procurement Management

81

Human Capital Management

80

Governance Risk and Compliance

79

Job and Project Management

77

Industry Specific Capabilities

75

Analytics and Reporting

74

Vendor Capability Ratings

Average 78

Ease of Implementation

83

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

81

Availability and Quality of Training

81

Business Value Created

79

Breadth of Features

77

Usability and Intuitiveness

75

Product Strategy and Rate of Improvement

73

Ease of Customization

73

Vendor Support

72

Infor ERP Reviews

Zach E.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted May 2024

Good cost effective ERP system

Likeliness to Recommend

7 /10

What differentiates Infor ERP from other similar products?

It does help streamline a smooth process among procurement, AP, and IT.

What is your favorite aspect of this product?

Any issues within the Procure to Pay process with this product, anyone has visibility to see the issue and may collaborate to resolve.

What do you dislike most about this product?

Out of all the issues my organization used, it created the most exceptions when processing invoices. IT had to be contacted frequently to resolve.

What recommendations would you give to someone considering this product?

Have good policies put into place to ensure there are not exceptions that happen within the system. Make sure the entire three way match is through the system only.

Pros

  • Caring
  • Respectful
  • Reliable
  • Performance Enhancing

Cons

  • Less Effective Service
  • Charges for Enhancements
  • Slower Product Innovation

Vishal A.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Great features and vast capability

Likeliness to Recommend

9 /10

What differentiates Infor ERP from other similar products?

User interface

What is your favorite aspect of this product?

Easy to use, adaptability

What do you dislike most about this product?

Some of the features are intricate to start with.

What recommendations would you give to someone considering this product?

Would like to see online help to some of the features

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Raju S.

  • Role: Industry Specific Role
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Effectiveness in All Operations

Likeliness to Recommend

9 /10

What differentiates Infor ERP from other similar products?

Easy human capital managements and accuracy

What is your favorite aspect of this product?

Perfect functionalities and integrations with other products.

What do you dislike most about this product?

No cons i can record

What recommendations would you give to someone considering this product?

Perfect i all usability

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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