JotForm Logo
JotForm Logo
Jotform, Inc.

JotForm

8.3 /10
Category
JotForm
8.3 /10

What is JotForm?

Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.

Company Details


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JotForm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JotForm.

86 Likeliness to Recommend

1
Since last award

90 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JotForm?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 81

Security

85

Electronic Signatures

84

Mobility

83

Drag and Drop Design

83

Workflow Automation

81

Version Management

78

Data Analysis and Survey Function

78

Field Configuration and Customization

77

APIs and Integration

76

State Transformation

75

Vendor Capability Ratings

Average 81

Ease of Data Integration

84

Business Value Created

84

Quality of Features

83

Breadth of Features

83

Usability and Intuitiveness

83

Ease of Customization

82

Ease of Implementation

80

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

79

JotForm Reviews

Raja B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Great online form with lots of features and themes

Likeliness to Recommend

10 /10

What differentiates JotForm from other similar products?

One can even create a website/app taking the functionalities of Jotform to the next level with its data analytics features. It can be a lead generation machine.

What is your favorite aspect of this product?

Large library of readymade templates. If any issue arise, raise a forum ticket and stay assured a reply within an hour or so by their staff that should resolve the issue.

What do you dislike most about this product?

With how comprehensive this platform has grown with newly added features including possibility to launch website/shopping app, I think they are going well.

What recommendations would you give to someone considering this product?

You can even create a cost calculator using Jotform. I mean with your creativity, you can find unique use cases.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ravi R.

  • Role: Operations
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Futuristic Product for it's time

Likeliness to Recommend

10 /10

What differentiates JotForm from other similar products?

You may still go with googled forms but once you use jot forms I'm sure you are never going back. The way they think and the work flows and features they offer I have never seen any forms offering this till date.

What is your favorite aspect of this product?

I love their Jotforms sign which helps with automating the workflow without intervention and I love the fact that you can build an app using the form who might have thought about it kudos to the team.

What do you dislike most about this product?

The pricing is slightly on the higher side however for the feature they offer the ask is fine.

What recommendations would you give to someone considering this product?

Please go through all the forms and then check jotforms play with their templates and check your use case because I'm sure you will love the product and you will never look back once you have used Jot

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nali j.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Easy to use.

Likeliness to Recommend

8 /10

What is your favorite aspect of this product?

Easy to create payment forms.

What do you dislike most about this product?

Easy to subscribe

What recommendations would you give to someone considering this product?

I recommend it because it has variety templates.

Pros

  • Reliable
  • Unique Features
  • Effective Service
  • Inspires Innovation

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