What is Kixie?

Kixie is a sales engagement platform that boosts sales team performance with ultra-reliable, easily automated calling and texting for Hubspot, Salesforce, Pipedrive and other leading CRMs. Kixie connects agents to prospects naturally and automatically, reveals valuable insights about conversations and provides truly dependable service. The platform includes the PowerCall dialer & mobile apps, Automations, Analytics and Contact Center.

Company Details


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Kixie Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kixie.

84 Likeliness to Recommend

94 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kixie?

14% Negative
0% Neutral
86% Positive

Pros

  • Performance Enhancing
  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation

Feature Ratings

Average 69

Power/Progressive Dialer

75

Predictive Dialer

72

Analytics and Reporting

71

Call Management

70

Campaign Control Management

70

CRM Integration

70

Omnichannel Integration

67

Contact List Management

66

Interactive Voice Response (IVR) and Call Flow Designer

65

Preview Dialer

64

Vendor Capability Ratings

Average 72

Ease of Implementation

76

Usability and Intuitiveness

75

Breadth of Features

74

Ease of Data Integration

73

Ease of Customization

73

Vendor Support

72

Ease of IT Administration

72

Product Strategy and Rate of Improvement

71

Quality of Features

71

Business Value Created

70

Availability and Quality of Training

70

Kixie Reviews

Milena T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Ihasan J.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

A Great Auto Dialer For Business

Likeliness to Recommend

8 /10

What differentiates Kixie from other similar products?

For customer service, Kixie ks great as it also doubles up as an auto dialer

What is your favorite aspect of this product?

The software is affordable while it offers many features It's multipurpose and serve as a customer service tool and an auto dialer Meets our needs

What do you dislike most about this product?

NO issue with Kixie

What recommendations would you give to someone considering this product?

I recommend Kixie as it's resourceful, easy to use, affordable, and multipurpose

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Jennie Z.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Mar 2023

Great addition to automations

Likeliness to Recommend

7 /10

What differentiates Kixie from other similar products?

They integrated directly with Hubspot, so it made it easier to send texts automatically with workflows.

What is your favorite aspect of this product?

Automatic texts through Hubspot integration

What do you dislike most about this product?

Autodialer breaks sometimes.

What recommendations would you give to someone considering this product?

Very helpful with automations. Test pilot with a couple people on your team before rolling out to everyone.

Pros

  • Unique Features
  • Inspires Innovation
  • Caring
  • Respectful

Cons

  • Under Delivered