KnowBe4 Security Awareness Training Logo
KnowBe4 Security Awareness Training Logo
KnowBe4

KnowBe4 Security Awareness Training

7.9 /10
Category
KnowBe4 Security Awareness Training
7.9 /10

What is KnowBe4 Security Awareness Training?

KnowBe4 is the world's most popular integrated platform for awareness training combined with simulated phishing attacks. We help thousands of organizations to manage the continuing problem of social engineering.

Company Details


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Awards & Recognition

KnowBe4 Security Awareness Training won the following awards in the Security Awareness & Training category

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KnowBe4 Security Awareness Training Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KnowBe4 Security Awareness Training.

86 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KnowBe4 Security Awareness Training?

8% Negative
8% Neutral
84% Positive

Pros

  • Security Protects
  • Efficient Service
  • Fair
  • Reliable

Feature Ratings

Average 83

LMS Integration

87

Content Quality

85

Knowledge Tests

85

Topic Breadth

84

Ease of User Management

83

Simulated Attacks

83

Security Awareness Dashboards and Reporting

83

Just in Time Alerts

83

Customizability

82

Variety of Training Materials

81

Gamification

79

Vendor Capability Ratings

Average 83

Breadth of Features

84

Ease of IT Administration

84

Business Value Created

84

Ease of Implementation

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

83

Quality of Features

83

Usability and Intuitiveness

82

Vendor Support

82

Ease of Customization

81

Ease of Data Integration

80

KnowBe4 Security Awareness Training Reviews

Silvana G.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use.

Likeliness to Recommend

10 /10

What differentiates KnowBe4 Security Awareness Training from other similar products?

KnowBe4 is very easy to use and provided a variety of training for all of the team members.

What is your favorite aspect of this product?

The variety of the training has so much information about of the awareness.

What do you dislike most about this product?

They send so many reminders, I don't think is necessary a bad thing, but just saying.

What recommendations would you give to someone considering this product?

Yes, do it and it will save the life of your IT department.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Paul A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use and End Users/Clients like features

Likeliness to Recommend

8 /10

What differentiates KnowBe4 Security Awareness Training from other similar products?

integrates baseline testing using mock attacks, engaging interactive web-based training, and continuous assessment through simulated phishing attacks to build a more resilient and secure organization.

What is your favorite aspect of this product?

"The Inside Man" provides an engaging way to increase user awareness. The third strength is customer support and service. We have quarterly check-in calls with the account manager to go over what has been working, what is new, and answer technical questions.

What do you dislike most about this product?

thing that could be improved would be the ability to customize content within a module.

What recommendations would you give to someone considering this product?

Make sure you have plans for deployment and testing of software before its deployed to test staff/company

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Jeneen R.

  • Role: Finance
  • Industry: Consulting
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2024

This is a great and easy to use software.

Likeliness to Recommend

6 /10

What differentiates KnowBe4 Security Awareness Training from other similar products?

The software helps companies take preventative measures ahead of time until other similar products. The layout of this software helps everything stay organized.

What is your favorite aspect of this product?

I love the brief updates about the news that’s incorporated into this software. It’s interesting to see the combination.

What do you dislike most about this product?

There is nothing I dislike. The software has helped my company work better.

What recommendations would you give to someone considering this product?

Test it out and train employees to work with this before mandating it.

Pros

  • Enables Productivity
  • Efficient Service
  • Acts with Integrity
  • Includes Product Enhancements

Cons

  • Less Respectful
  • Less Friendly Negotiation
  • Leverages Incumbent Status

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