LumApps Customer Reviews 2024

LumApps

8.6 /10

51 Reviews Write a Review

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What is LumApps?

LumApps Social Collaborative Intranet helps companies in all industries improve communications and much more. Lets get in touch! LumApps is the next step in the evolution of the employee intranet. Fully integrated with Microsoft Office 365, as well as G-Suite and other tools, the powerful LumApps Platform lets employees connect and collaborate to create a more efficient and engaged workforce.

Company Details

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Awards & Recognition

LumApps won the following awards in the Digital Workplace category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

7 Top Rated Capabilities

21 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

9 Top Rated Capabilities

20 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

8 Top Rated Capabilities

17 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

LumApps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LumApps.

88 Likeliness to Recommend

99 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LumApps?

3% Negative

3% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Unique Features
Effective Service

Feature Ratings

Average 85

File Sharing Collaboration

Broadcast to TVs

Employee Directory

Calendars

Workflow & Approvals

Mobile App

Listings

Workplace for Portal

Chatbot

News Feed

App Delivery and Access

Vendor Capability Ratings

Average 85

Quality of Features

Business Value Created

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of IT Administration

Breadth of Features

Ease of Customization

Ease of Data Integration

Also Featured in...

Employee Communications

Score 7.7

View LumApps in this category (opens in a new tab)

LumApps Reviews

Role: Sales Marketing
Industry: Shipping
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2024

Fantastic product

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Reliable
Efficient Service
Effective Service

Cons

Less Inspiring
Less Fair
Vendor's Interest First

Sahil C.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Tool for enhancing Internal Communication

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

1. User freindly interface is very amazing and easy to use 2. It easily integrates with google workspace and ehances useability 3. The mobile app works very well

What is your favorite aspect of this product?

1. It has got widgets like no other software 2. It allows the user to make customizations 3. it has great collaboration features

What do you dislike most about this product?

1. The customer support is not very great 2. The cost of implementing the software is very high 3. it has performance issues which reflexct on the business sometimes

What recommendations would you give to someone considering this product?

You should buy this if you are someone working with a large organisation and looking for workspace communication softwares.

Pros

Unique Features
Reliable
Performance Enhancing
Efficient Service

Cons

Less Fair
Less Friendly Negotiation

Piusi N.

Role: Operations
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Coordinated and Determined Business Approach

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

The product has a great integration feature that integrates with other systems hence increasing productivity.

What is your favorite aspect of this product?

One of the best features of this product is file sharing collaboration, task management, and employee directory.

What do you dislike most about this product?

I like everything about this product.

What recommendations would you give to someone considering this product?

I would recommend this product to HR departments as it helps them to share important Human resource information.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

LumApps

What is LumApps?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

LumApps Ratings

88 Likeliness to Recommend

99 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love LumApps?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Broadcast to TVs The ability to broadcast your digital workplace to large screen TVs in an office.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Calendars Ability to manage and view employee schedules, and book meetings.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Mobile App Android and iOS app that users can download.

Listings A place to list things for sale or swap.

Workplace for Portal App which allows Workplace users to join video calls through their Portal device.

Chatbot A personalized conversational interface for answering questions and completing tasks.

News Feed A display of recent activity relevant to users. Can include notices, events, or work activities such as completed tasks, projects, or recently edited documents.

App Delivery and Access Provides users with access to apps they need to be productive.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Employee Communications

LumApps Reviews

Fantastic product

Likeliness to Recommend

Pros

Cons

Sahil C.

Tool for enhancing Internal Communication

Likeliness to Recommend

Pros

Cons

Piusi N.

Coordinated and Determined Business Approach

Likeliness to Recommend

Pros

Most Popular LumApps Comparisons

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Citrix Digital Workspace

Workgrid

1
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2
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Feature Ratings

File Sharing Collaboration

Broadcast to TVs

Employee Directory

Calendars

Workflow & Approvals

Mobile App

Listings

Workplace for Portal

Chatbot

News Feed

App Delivery and Access

Vendor Capability Ratings

Quality of Features

Business Value Created

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of IT Administration

Breadth of Features

Ease of Customization

Ease of Data Integration