ManyChat
8.4 /10

What is ManyChat?

Automate & combine Facebook Messenger, SMS, and E-mail to grow your business. Build campaigns intuitively with our visual editor.

Company Details


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Awards & Recognition

ManyChat won the following awards in the Chatbots category

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ManyChat Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ManyChat.

89 Likeliness to Recommend

93 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ManyChat?

0% Negative
9% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Caring
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Leads Generation

88

Learning and Adaptability

86

Scheduled Availability

86

Knowledgebase

84

Integration With CRM

83

Multi-channel

83

Translation

82

Workflow Processing

82

Personalized Service

81

Voice or Text Input

79

Application Programming Interface

77

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

87

Breadth of Features

87

Ease of Customization

86

Business Value Created

85

Usability and Intuitiveness

85

Availability and Quality of Training

83

Ease of IT Administration

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

77

Vendor Support

76

ManyChat Reviews

Niharika M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Best service provider for businees

Likeliness to Recommend

10 /10

What differentiates ManyChat from other similar products?

they provides various services SMS, chatbots, and other automation services also.

What is your favorite aspect of this product?

The marketing automation part is fantastic.

What do you dislike most about this product?

nothing to dislike, but it may occur due to some pricing factors.but I definitely use this.

What recommendations would you give to someone considering this product?

i'll suggest to all my entrepreneurs that they try it once and share it with everyone.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ivan D.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Best fro FB

Likeliness to Recommend

9 /10

What differentiates ManyChat from other similar products?

FB integration

What is your favorite aspect of this product?

Chat bot design flow

What do you dislike most about this product?

when I am working with multiple account it is not so comfortable to switch

What recommendations would you give to someone considering this product?

It could help you to safe customers when you are offline

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tomás E.

  • Role: C-Level
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

The best chat marketing softwares

Likeliness to Recommend

10 /10

What differentiates ManyChat from other similar products?

Simply the are the best

What is your favorite aspect of this product?

The care of the team

What do you dislike most about this product?

Some integrations

What recommendations would you give to someone considering this product?

Go for it 200%

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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