Microsoft Corporation

Microsoft Dynamics 365 Project Operations

7.2 /10

What is Microsoft Dynamics 365 Project Operations?

Dynamics 365 Project Operations connects sales, resourcing, project management, and finance teams within a single application to help win more deals, accelerate project delivery, and maximize profitability. Extend Project Operations using the Microsoft Power Platform and integrate with your existing systems.

Company Details

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Awards & Recognition

Microsoft Dynamics 365 Project Operations won the following awards in the Professional Services Automation category

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1 Top Rated Capabilities

0 Top Rated Features

2023

1 Top Rated Capabilities

3 Top Rated Features

2022

Microsoft Dynamics 365 Project Operations Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Dynamics 365 Project Operations.

86 Likeliness to Recommend

2
Since last award

96 Plan to Renew

72 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Dynamics 365 Project Operations?

0% Negative

4% Neutral

96% Positive

Pros

Caring
Respectful
Acts with Integrity
Security Protects

Feature Ratings

Average 79

Security

Business Process Analysis (BPA)

Resource Management

Auditability

Process Automation

Task Management and Workflow

Reporting

Mobile Access

Team Collaboration

Project Management

Time Management

Vendor Capability Ratings

Average 78

Ease of Implementation

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Breadth of Features

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Quality of Features

Microsoft Dynamics 365 Project Operations Reviews

Parth M.

Role: Consultant
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2024

Future considering CRM Tool

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 Project Operations from other similar products?

Microsoft Dynamics 365 interface is user friendly being quite intuitive whether we are using for the first time and finds far above from the competitors by providing a knowledgeable support team, with basic training one can start using it. Integrates reasonably good with Microsoft outlook

What is your favorite aspect of this product?

My favourite aspect of the Dynamics 365 is it guides the sales reps through sales process and enables fairly quick quoting , presenting the customer with a quick quotation.Customisation is also easy and reporting looks great and customise with help of CRM Admin or Partner.

What do you dislike most about this product?

I’d like to see some improvements in terms of navigation layout, cost and performance.

What recommendations would you give to someone considering this product?

Someone who is considering a good CRM tool which can guide through shared applications data and marketing automation can definitely consider this.The customer engagement tool which makes the business easy to generate campaigns and also automate the process of lead generation.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Hrushikesh D.

Role: Consultant
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

very good product

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 Project Operations from other similar products?

its microsoft

What is your favorite aspect of this product?

timesheet entry and reporting

What do you dislike most about this product?

reporting and integartion to all 3rd party application

What recommendations would you give to someone considering this product?

easy to implement

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Evgeny E.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

The most popular CRM from Microsoft

Likeliness to Recommend

9 /10

What differentiates Microsoft Dynamics 365 Project Operations from other similar products?

It would be unwise to deny that the central point for Microsoft Dynamics 365 is that it is from Microsoft and could have many good connections with all Microsoft products.

What is your favorite aspect of this product?

Good usability and friendly interface. No need for any training to start to work with this CRM

What do you dislike most about this product?

Sometimes could be bags when you decided to switch from on-premise Microsoft Dynamics to cloud Microsoft Dynamics 365. The process should be easy.

What recommendations would you give to someone considering this product?

If you have Microsoft Dynamics on-premise, definitely, should go to a cloud - Microsoft Dynamics 365

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Microsoft Dynamics 365 Project Operations

What is Microsoft Dynamics 365 Project Operations?

Company Details

Need Assistance?

Awards & Recognition

Microsoft Dynamics 365 Project Operations Ratings

86 Likeliness to Recommend

2 Since last award

96 Plan to Renew

72 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Microsoft Dynamics 365 Project Operations?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Security Permits customers to use their identity provider of choice to manage their sign on

Business Process Analysis (BPA) Contains a template library with version control to understand and improve process efficiency.

Resource Management Define and manage skillsets and align to specific blueprints/workshops, easily adjust and delete bookings based on resource utilization and staffing needs

Auditability All changes to contracts are fully audit-trailed to improve controls

Process Automation Supports process design with a point-and-click interface that lets user build processes

Task Management and Workflow Supports triggers and events for process automation.

Reporting Straightforward data storage with ability to create any reports easily.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Project Management Plan all resources needed to execute projects

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Microsoft Dynamics 365 Project Operations Reviews

Parth M.

Future considering CRM Tool

Likeliness to Recommend

Pros

Hrushikesh D.

very good product

Likeliness to Recommend

Pros

Evgeny E.

The most popular CRM from Microsoft

Likeliness to Recommend

Pros

2
Since last award

Feature Ratings

Security

Business Process Analysis (BPA)

Resource Management

Auditability

Process Automation

Task Management and Workflow

Reporting

Mobile Access

Team Collaboration

Project Management

Time Management

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Breadth of Features

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Quality of Features