Miva Logo
Miva Logo
Miva Inc

Miva

6.5 /10
Category
Miva
6.5 /10

What is Miva?

Miva believes that all online businesses should have access to a scalable ecommerce platform that can meet their unique business requirements. Miva offers PCI compliant ecommerce, hosting, and custom website design and development solutions. Miva customers have processed over $100 billion in online sales since 1997.

Company Details


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Awards & Recognition

Miva won the following awards in the B2C eCommerce category

Miva Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miva.

75 Likeliness to Recommend

1
Since last award

90 Plan to Renew

5
Since last award

78 Satisfaction of Cost Relative to Value

6
Since last award


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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miva?

0% Negative
20% Neutral
80% Positive

Pros

  • Trustworthy
  • Saves Time
  • Fair
  • Acts with Integrity

Feature Ratings

Average 75

Payment Processing

80

Content Management

79

Catalog Management

78

Predictive Recommendations

78

Order Management

76

Retargeting Capabilities

73

Content Localization

72

Integrated Search

72

Order Portal

72

Microsite Management

71

Reporting and Analytics

67

Vendor Capability Ratings

Average 71

Business Value Created

76

Product Strategy and Rate of Improvement

74

Quality of Features

74

Vendor Support

74

Usability and Intuitiveness

72

Ease of Customization

71

Availability and Quality of Training

71

Ease of Data Integration

70

Ease of Implementation

70

Ease of IT Administration

70

Breadth of Features

66

Miva Reviews

Amin L.

  • Role: Information Technology
  • Industry: Apparel
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Good product with limited features and flexibility

Likeliness to Recommend

5 /10

What differentiates Miva from other similar products?

Tons of features and flexibility

What is your favorite aspect of this product?

Catalog management and import features for most complex product

What do you dislike most about this product?

Integration with third party

What recommendations would you give to someone considering this product?

Good if you are developer yourself

Pros

  • Caring
  • Saves Time
  • Respectful
  • Fair

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Performance Enhancing

Anna M.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Incredible, web-based business framework

Likeliness to Recommend

9 /10

What differentiates Miva from other similar products?

Truth in publicizing: I'm one of those independent engineers that I referenced previously. I've composed programming modules to modify the store in many various ways: particular delivery cost computations, strange kinds of installment handling, exceptional taking care of global orders, information trade with outsider administrations, and so on, and so on.

What is your favorite aspect of this product?

Miva Merchant is entirely adaptable. It's straightforward and economical enough for new companies, and it has the ability to adjust as a business develops. The best part is that its API permits it to be redone. If you have a strange prerequisite about how your items are shown, how delivery costs are determined, how you attach to outsider administrations, and so forth, Miva can uphold it. There's a functioning local area of independent engineers who can answer for you. The organization's client care is better compared to most, and there's a functioning Web gathering where clients help one another.

What do you dislike most about this product?

At times their tech. support individuals don't give the most accommodating solutions to my inquiries. I believe this is because the organization is developing; at times, my inquiries are responded to by recently employed individuals who have very little experience. Truth be told, being a computer programmer myself, the inquiries I pose are generally extreme ones. Essentially, they answer rapidly; I never need to stand by for over a day to get an answer.

What recommendations would you give to someone considering this product?

If you have any desire to move out from Magento, this is your better choice. It is the broad inventory that we make due, Miva is exceptionally vigorous in dealing with enormous amounts of SKUs, is extremely quick, and permits you to coordinate your information for a superior pursuit

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Silvia C.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Miva is the best shopping cart platform

Likeliness to Recommend

8 /10

What differentiates Miva from other similar products?

Miva is the best shopping cart platform and one of the most professional and supportive platforms for its clients. They are consistent in providing customer service. Their user sites are flexible and responsive for their clients and make it easy for us to find the desired products. The system provides limitless options for us to promote our brands as they are highly customized.

What is your favorite aspect of this product?

Miva offers limitless and various attractive and amazing themes for us which enable us to display our products in the best possible ways. They also enable us to create product bundles while we are doing price management. They utilize SEO solutions to help us to ensure that our sites appear on search results.

What do you dislike most about this product?

The biggest dislike of Miva is that they have their own language which is technical and difficult for some users. It is also difficult to customize the templates to match the static sites.

What recommendations would you give to someone considering this product?

Miva is highly recommended because of its fantastic support system. They help their clients to solve their problems and issues and their team is always professional and helpful. It is an intuitive and easy solution to manage our online product campaigns and projects.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service