What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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86 Likeliness to Recommend
89 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Efficient Service
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Screen Sharing
Role-Based Access
Surveys and Polling
Integration with Meeting Solutions
Record, Save, and Export Canvases
Multimedia Content
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews
Camillo M.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: Business Leader or Manager
Submitted Aug 2024
Watch Out for the Offline Blues
Likeliness to Recommend
What differentiates MURAL from other similar products?
What I love is how it’s not just about drawing on a canvas—Mural integrates with other tools like Slack, Jira, and Microsoft Teams, making it a true hub for teamwork.
What is your favorite aspect of this product?
I remember one time we were tight on time to brainstorm for a new product launch, and Mural’s templates gave us the structure we needed to get productive fast
What do you dislike most about this product?
It’s a cloud-based tool, but sometimes you’re in a situation where you need to continue working without a reliable internet connection, and Mural just isn’t built for that.
What recommendations would you give to someone considering this product?
It’s fantastic for getting ideas down quickly and organizing them
Pros
- Effective Service
- Security Protects
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Winni H.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2024
Simplicity of use
Likeliness to Recommend
What differentiates MURAL from other similar products?
Ample storage options. Flexible prices and plans.
What is your favorite aspect of this product?
Whiteboards support many file types
What do you dislike most about this product?
I can't create graphs and tables.
What recommendations would you give to someone considering this product?
Extensive list of file types you can upload and add to your canvas. Slack is also a direct tool with which you can collaborate, collect data, etc. while using MURAL.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jasrah ..
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2024
Great for Collaboration, Needs Better Tools
Likeliness to Recommend
What differentiates MURAL from other similar products?
MURAL differentiates itself with its highly intuitive, visual collaboration interface, extensive library of templates, and strong emphasis on creative brainstorming and design thinking. Its user-friendly drag-and-drop functionality and real-time collaboration features make it particularly effective for remote and hybrid teams.
What is your favorite aspect of this product?
My favorite aspect of MURAL is its intuitive drag-and-drop interface, which makes brainstorming and visual collaboration easy and engaging.
What do you dislike most about this product?
I dislike the lack of integrated real-time audio or video chat features, which can hinder seamless team communication during collaborative session
What recommendations would you give to someone considering this product?
I recommend taking advantage of MURAL's extensive templates and collaboration tools for effective brainstorming. However, be prepared to use external communication tools for audio or video calls during sessions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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