NCR VOYIX POS - Counterpoint Logo
NCR VOYIX POS - Counterpoint Logo
NCR Corporation

NCR VOYIX POS - Counterpoint

7.0 /10
Category
NCR VOYIX POS - Counterpoint
7.0 /10

What is NCR VOYIX POS - Counterpoint?

Run your business. Connect with customers. Sell anywhere. NCR VOYIX POS - Counterpoint is the specialty retail management system that integrates the front and back offices seamlessly, enabling you to grow your business. Our comprehensive and flexible solution will manage your business's details so you can focus on what truly matters: your customers.

Company Details


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Awards & Recognition

NCR VOYIX POS - Counterpoint won the following awards in the Retail POS category

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NCR VOYIX POS - Counterpoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NCR VOYIX POS - Counterpoint.

79 Likeliness to Recommend

1
Since last award

100 Plan to Renew

74 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NCR VOYIX POS - Counterpoint?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Effective Service
  • Caring
  • Enables Productivity

Cons

  • Under Delivered

Feature Ratings

Average 81

Sales Transactions

87

Cash Register Point of Purchase Devices

85

Employee Management

82

Customer Account Management

81

PCI and EMV Compatible

79

Online Integrations Web Store

78

Analytics and Reporting

78

Pricing Promotions

78

Loyalty Program

78

Inventory Control

75

Employee Mobile

73

Vendor Capability Ratings

Average 75

Usability and Intuitiveness

79

Vendor Support

79

Business Value Created

77

Availability and Quality of Training

77

Quality of Features

77

Ease of Implementation

76

Breadth of Features

76

Ease of Data Integration

75

Product Strategy and Rate of Improvement

74

Ease of IT Administration

74

Ease of Customization

71

NCR VOYIX POS - Counterpoint Reviews

Chetan A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

IT is a very fantastic product

Likeliness to Recommend

10 /10

What differentiates NCR VOYIX POS - Counterpoint from other similar products?

The ui ux is very greatful

What is your favorite aspect of this product?

The functionalitites are very favourite aspect

What do you dislike most about this product?

nothing , the produt is wonderful

What recommendations would you give to someone considering this product?

I will recommend it to everyone

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Derek L.

  • Role: Finance
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Incredibly easy to use

Likeliness to Recommend

7 /10

What differentiates NCR VOYIX POS - Counterpoint from other similar products?

I am only familiar with NCR, so I can not compare, but I imagine NCR Counterpoint is somewhat similar to their competitors. NCR does seem to the biggest name in the game, I see NCR POS stations while out shopping quite a bit.

What is your favorite aspect of this product?

How easy it is to use and train new employees. Takes no time to train new employees on how to use NCR.

What do you dislike most about this product?

How many glitches we get. We regularly get double-charge transactions and fail to saves; where we get the payment thankfully but the ticket that has the item details gets lost fairly often.

What recommendations would you give to someone considering this product?

Do research into other companies in your area and decide what is best for your needs, but I believe NCR Counterpoint won't disappoint.

Pros

  • Respectful
  • Client Friendly Policies
  • Acts with Integrity
  • Trustworthy

Cons

  • Vendor's Interest First

Carlos S.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Easy to use, the initial integration goes smooth

Likeliness to Recommend

9 /10

What differentiates NCR VOYIX POS - Counterpoint from other similar products?

NCR is a much robust solution, data safety is crucial in this business, and will working with inventory our company can relay that the date is well kept by NCR

What is your favorite aspect of this product?

To me, the Inventory communication module is a plus...having the staff working while I get to see my live transactions is a very good tool.

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

NCR is a very robust system, if you really want to control your BOH, then NCR POS is the way to go.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

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