Newired Logo Award Winner Product Badge
Newired Logo Award Winner Product Badge
Newired

Newired

8.5 /10
Category
Newired
8.5 /10

What is Newired?

Newired is a Digital Adoption Solution which allows you to design and create a guidance overlay to help users of virtually any web-based software. Newired introduces an interactive guidance layer which enhances user experience, boosts application adoption and guides customers or employees through any task, providing contextual help in an easy-to-use interface. With Newired onboarding and training tools, business process owners, HR trainers, and other professionals can turn training manuals, and support resources into a powerful and interactive guidance layer, which will provide real time, in-app support.

Company Details


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Awards & Recognition

Newired won the following awards in the Digital Adoption Platforms category

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Newired Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Newired.

93 Likeliness to Recommend

2
Since last award

95 Plan to Renew

5
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Newired?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 88

Contextual Guidance

92

Process Flows

92

Help Screens

91

Content Creation

90

Content Management

89

Lightweight Automation

86

Analytics and Reporting

83

Dashboard

81

Vendor Capability Ratings

Average 89

Ease of IT Administration

92

Ease of Implementation

92

Vendor Support

91

Quality of Features

90

Usability and Intuitiveness

90

Availability and Quality of Training

90

Ease of Data Integration

89

Ease of Customization

87

Business Value Created

87

Product Strategy and Rate of Improvement

85

Breadth of Features

83

Newired Reviews

Elvis R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Revolutionizing User Experience

Likeliness to Recommend

9 /10

What differentiates Newired from other similar products?

This tool has unique features that differentiate it from similar programs such as ease of use, customizability and seamless integration with existing applications. These features make the implementation and adoption of the software fast and efficient for any type of company.

What is your favorite aspect of this product?

I like it because it is especially appropriate in scenarios where step-by-step guidance is required for performing complex tasks, training new employees on internal processes, and automating workflows. My overall experience with Newired has been very positive. It has improved our team's productivity by allowing us to create interactive guides easily and quickly

What do you dislike most about this product?

It may be less appropriate in environments where advanced analysis functions or high visual customization is needed. .

What recommendations would you give to someone considering this product?

Newired is a powerful tool for improving user experience and software adoption in any organization. Its ease of use, customization and integration capabilities make it an excellent choice for those looking to optimize their internal processes and increase their team's productivity.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ashneet S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use, cost effective

Likeliness to Recommend

6 /10

What differentiates Newired from other similar products?

Cost is the main difference

What is your favorite aspect of this product?

Usability - easy to use

What do you dislike most about this product?

Not as unique

What recommendations would you give to someone considering this product?

Watch demos of this product before purchasing

Pros

  • Helps Innovate
  • Appreciates Incumbent Status
  • Continually Improving Product
  • Reliable
  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Easy to use, great support!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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