NinjaOne Platform
8.2 /10

What is NinjaOne Platform?

NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform is proven to increase productivity, while reducing risk and IT costs.

Company Details


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Awards & Recognition

NinjaOne Platform won the following awards in the Remote Monitoring and Management category

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NinjaOne Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NinjaOne Platform.

92 Likeliness to Recommend

1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NinjaOne Platform?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Saves Time
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 81

Patch Management

90

Remote Control

86

Real User Monitoring

84

Network Management

81

Mobile Device Management

81

Support for IoT Devices

79

Anti Malware Signature Detection

79

Remote NOC, SOC, Helpdesk Integration

79

Process Automation

79

Discovery

79

Endpoint Backup

77

Vendor Capability Ratings

Average 83

Product Strategy and Rate of Improvement

86

Business Value Created

86

Ease of IT Administration

85

Quality of Features

84

Usability and Intuitiveness

83

Ease of Data Integration

83

Breadth of Features

82

Vendor Support

82

Ease of Implementation

82

Availability and Quality of Training

81

Ease of Customization

75

NinjaOne Platform Reviews

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2024

Great remote admin features

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alexis A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Guaranteed Security.

Likeliness to Recommend

9 /10

What differentiates NinjaOne Platform from other similar products?

Incredible interconnectivity, synchronization with Slack and TeamViewer and most importantly guaranteed security.

What is your favorite aspect of this product?

Security and interconnectivity.

What do you dislike most about this product?

It is a reliable and safe app for connecting.

What recommendations would you give to someone considering this product?

Excellent connectivity software, easy to use, supports text chat, video and voice over IP, and is also appropriate for inexperienced users.

Pros

  • Efficient Service
  • Security Protects
  • Continually Improving Product
  • Reliable

Harish a.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

The best Remote monitoring management platform

Likeliness to Recommend

9 /10

What differentiates NinjaOne Platform from other similar products?

NinjaOne is known for its simple and user friendly interface, which makes it available and provides a suite of features aimed at managing and monitoring IT systems and networks remotely.

What is your favorite aspect of this product?

NinjaOne features an active user base and extensive support resources, such as tutorials, and documentation where We can reach out to community for advice, troubleshooting hints, and best practices.

What do you dislike most about this product?

Basically RMM tools have special access to IT systems and networks sometimes which might become targets for cyber attacks as it is remotely controlled and managed through internet.

What recommendations would you give to someone considering this product?

Ninja one is the best RMM and patch management tool which helps for quick deployment, patch status and you can remotely control any device with any OS . Its centralized dashboard helps to view every category which helps to work easily and quickly.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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