OnSolve Logo
OnSolve Logo
OnSolve, LLC

OnSolve

6.3 /10
Category
OnSolve
6.3 /10

What is OnSolve?

OnSolve delivers critical event management solutions designed to help enterprises, organizations and agencies of all sizes create the most successful outcomes when critical events occur. The OnSolve Platform for Critical Event Management combines leading risk intelligence, critical communications (MIR3, Send Word Now, On Call Now and CodeRED) and incident management into one SaaS-based global portfolio. Our AI-powered platform is purpose-built to deliver fast, relevant and actionable intelligence, enable vital communications and allow response teams to react calmly and confidently.

Company Details


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Awards & Recognition

OnSolve won the following awards in the Emergency Notification category

OnSolve Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OnSolve.

70 Likeliness to Recommend

2
Since last award

87 Plan to Renew

2
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OnSolve?

21% Negative
19% Neutral
60% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Acts with Integrity

Cons

  • Less Generous

Feature Ratings

Average 75

Weather Alert

100

Location-Based Notification

85

Contact Information Encryption

78

Scheduled Messaging

77

Conference Call Support

75

Sequential Processing

75

Scripting

75

Distribution Lists

74

Multi-Language Support

72

Voice Recorded Alerts

72

Single Sign-On (SSO)

72

Vendor Capability Ratings

Average 76

Ease of IT Administration

81

Quality of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

79

Ease of Data Integration

77

Ease of Implementation

75

Business Value Created

75

Ease of Customization

73

Breadth of Features

73

Availability and Quality of Training

72

Usability and Intuitiveness

72

OnSolve Reviews

Helen G.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

My Experience With OnSolve Platform for CEM

Likeliness to Recommend

9 /10

What differentiates OnSolve from other similar products?

It makes mass notifications Easy It's fast and customizable It can as well serve as a marketing tool

What is your favorite aspect of this product?

The product has been great ever since deployment

What do you dislike most about this product?

I have no single dislike.

What recommendations would you give to someone considering this product?

This is an effective mas notifications software. I recommend it because it's affordable and very fast

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2021

Easy to use and implement, with average features.

Likeliness to Recommend

5 /10

Pros

  • Trustworthy
  • Respectful
  • Enables Productivity
  • Efficient Service

Cons

  • Less Transparent

Angela W.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2020

easy to use and cost efficient

Likeliness to Recommend

7 /10

What differentiates OnSolve from other similar products?

this is the only one that I actually had experience using

What is your favorite aspect of this product?

being able to set up various groups to send out messages to

What do you dislike most about this product?

There really was not a dislike with this product. It was more on my end of learning the system that made it a little more difficult for me to use.

What recommendations would you give to someone considering this product?

be more involved in learning how to use this system and reach out to them to learn how to better navigate this useful system

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy