Oracle Unity Customer Data Platform Logo
Oracle Unity Customer Data Platform Logo
Oracle

Oracle Unity Customer Data Platform

7.1 /10
Category
Oracle Unity Customer Data Platform
7.1 /10

What is Oracle Unity Customer Data Platform?

Combine customer data from online, offline, and third-party sources to create a single, dynamic, real-time view of each customer. Oracle Unity Customer Data Platform applies machine learning to prescribe the best next action within any existing business processes.

Company Details


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Awards & Recognition

Oracle Unity Customer Data Platform won the following awards in the Customer Intelligence category

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Oracle Unity Customer Data Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Unity Customer Data Platform.

82 Likeliness to Recommend

1
Since last award

93 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Unity Customer Data Platform?

10% Negative
0% Neutral
90% Positive

Pros

  • Effective Service
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 77

Audience Segmentation

88

Data Visualization

84

Predictive Analytics

83

API Framework

82

Real Time Workflow Automation

80

Audience Demographics

79

Cross Channel Attribution Analysis

77

Metadata Management

75

Anomaly Detection

71

Conversion Analysis

67

Customer Journey Modelling

66

Vendor Capability Ratings

Average 76

Business Value Created

85

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

79

Breadth of Features

78

Quality of Features

78

Availability and Quality of Training

75

Vendor Support

74

Ease of Implementation

74

Ease of Customization

74

Ease of Data Integration

73

Ease of IT Administration

72

Oracle Unity Customer Data Platform Reviews

Mayur C.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Versatility of the product is great.

Likeliness to Recommend

8 /10

What differentiates Oracle Unity Customer Data Platform from other similar products?

Information related to customer details are accurate

What is your favorite aspect of this product?

Really like the easy design in the platforme structure

What do you dislike most about this product?

It some times takes time to open

What recommendations would you give to someone considering this product?

It is a bit tricky to integrate in the beginning, so proper training courses should be available

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohammed S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

An incredible software collects customer data

Likeliness to Recommend

8 /10

What differentiates Oracle Unity Customer Data Platform from other similar products?

The platform focuses on real time data processing, allowing businesses to access and use it which will be so accurate.

What is your favorite aspect of this product?

It provides accurate analysis and reports in forms of graphs and tabs and it enables filters to get the data using filtered conditions which is so helpful.

What do you dislike most about this product?

The pricing of oracle Unity is high compared to other software's and it will be not much compatible with other cross platforms .

What recommendations would you give to someone considering this product?

The Oracle unity is the best when it comes to data collection and analysis but compared with other software's in market the pricing is slightly high. If your organization is big enough oracle Unity is the best for its features like data collection and real time analytics.

Pros

  • Caring
  • Helps Innovate
  • Reliable
  • Enables Productivity

Pillamari R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

A Deep Dive into Customer Data Management

Likeliness to Recommend

9 /10

What differentiates Oracle Unity Customer Data Platform from other similar products?

Oracle Unity Customer Data Platform distinguishes itself from other similar products by offering a set of features, integrations, and capabilities that attempt to deliver a unified approach to customer data management.

What is your favorite aspect of this product?

This platform support predictive analytics by using artificial intelligence and machine learning capabilities which targets correct audience .

What do you dislike most about this product?

While Oracle Unity CDP interacts effectively with Oracle Cloud services, when we integrate with other cross platforms, there are issues in bringing together data from diverse sources.

What recommendations would you give to someone considering this product?

When considering the Oracle Unity Customer Data Platform for implementation, it is essential that you plan the analysis and deployment process strategically to ensure that Oracle Unity CDP adoption is consistent with your entire organization.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Effective Service

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