Perforce Software, Inc.

Puppet Enterprise

7.5 /10

What is Puppet Enterprise?

Puppet Enterprise makes it easy to automate the provisioning, configuration and ongoing management of your machines and the software running on them. Make rapid, repeatable changes and automatically enforce the consistency of systems and devices – across physical and virtual machines, on premise or in the cloud.

Company Details

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Awards & Recognition

Puppet Enterprise won the following awards in the Data Center Automation category

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6 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

3 Top Rated Capabilities

0 Top Rated Features

2023

5 Top Rated Capabilities

1 Top Rated Features

2022

Puppet Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Puppet Enterprise.

80 Likeliness to Recommend

92 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Puppet Enterprise?

2% Negative

7% Neutral

91% Positive

Pros

Enables Productivity
Efficient Service
Reliable
Caring

Feature Ratings

Average 81

Compliance Monitoring

Audit Trail

Task Scheduling

Application Provisioning

Discovery

Backup

Multi-Site Functionality

Remediation

Server Provisioning

Process Automation

Server Configuration Monitoring

Vendor Capability Ratings

Average 80

Vendor Support

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Puppet Enterprise Reviews

Trevor C.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

Hard to learn, but powerful once you do

Likeliness to Recommend

8 /10

What differentiates Puppet Enterprise from other similar products?

The major features I appreciate in puppet are the abilities to manage multiple linux flavors with the same code base. And the fact that it runs on a regular schedule minimizing config drift.

What is your favorite aspect of this product?

Managing multiple operating systems with the same code base.

What do you dislike most about this product?

Very steep learning curve. Took me a while to wrap my brain around how to write Puppet code and the best ways to leverage it for my environment.

What recommendations would you give to someone considering this product?

Provide some basic roles and profiles templates for new users to leverage out of the box

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Uday A.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Ease of Doing Automation with Puppet

Likeliness to Recommend

10 /10

What differentiates Puppet Enterprise from other similar products?

Ease of use, Support

What is your favorite aspect of this product?

Automation

What do you dislike most about this product?

cloud support is missing

What recommendations would you give to someone considering this product?

Add public cloud module back

Pros

Performance Enhancing
Unique Features
Efficient Service
Effective Service

Mercy L.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

Suitable Data Center

Likeliness to Recommend

9 /10

What differentiates Puppet Enterprise from other similar products?

Puppet Enterprise has the data enrichment systems

What is your favorite aspect of this product?

Puppet Enterprise has concrete Data coordination and analysis strategies

What do you dislike most about this product?

Puppet Enterprise is the solid avenue for suitable data enhancement

What recommendations would you give to someone considering this product?

Puppet Enterprise gives the required attention for data systems

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Puppet Enterprise

What is Puppet Enterprise?

Company Details

Need Assistance?

Awards & Recognition

Puppet Enterprise Ratings

80 Likeliness to Recommend

92 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Puppet Enterprise?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Compliance Monitoring Ability to ensure that automated tasks and processes comply with regulations, standards, and/or policy.

Audit Trail Logging and tracking of all system changes at the transaction level.

Task Scheduling Scheduling maintenance tasks.

Application Provisioning Includes Deployment, Configuration, and Discovery of Packaged Software, Database & Middleware Platforms

Discovery Automated discovery and identification of devices and associated applications on the network.

Backup Automation of data backup process

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Remediation Expedited event management (e.g., automate remediation of alerts due to exceeding defined thresholds).

Server Provisioning Provisioning of server compute and memory resources on an automated fashion, based on pre-defined parameters

Process Automation The automation of the sequence of tasks within a process, to be executed without manual intervention.

Server Configuration Monitoring Monitor server configuration changes, and remediate drifting from configuration requirements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Puppet Enterprise Reviews

Trevor C.

Hard to learn, but powerful once you do

Likeliness to Recommend

Pros

Uday A.

Ease of Doing Automation with Puppet

Likeliness to Recommend

Pros

Mercy L.

Suitable Data Center

Likeliness to Recommend

Pros

Most Popular Puppet Enterprise Comparisons

Microsoft Systems Center Operations Manager

Red Hat Ansible Automation Platform

Data Center Automation

VMware Aria Automation

ConnectWise Automate

CA Workload Automation

Feature Ratings

Compliance Monitoring

Audit Trail

Task Scheduling

Application Provisioning

Discovery

Backup

Multi-Site Functionality

Remediation

Server Provisioning

Process Automation

Server Configuration Monitoring

Vendor Capability Ratings

Vendor Support

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness