Qualtrics CoreXM Logo
Qualtrics CoreXM Logo
Qualtrics

Qualtrics CoreXM

8.1 /10
Category
Qualtrics CoreXM
8.1 /10

What is Qualtrics CoreXM?

One platform for all your X-data. Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.

Company Details


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Awards & Recognition

Qualtrics CoreXM won the following awards in the Survey Software category

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Qualtrics CoreXM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Qualtrics CoreXM.

83 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Qualtrics CoreXM?

5% Negative
11% Neutral
84% Positive

Pros

  • Trustworthy
  • Fair
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 82

Branching and Logic

86

Questionnaire Design/Survey Builder

86

Collaboration

85

APIs and Integration

82

Customizable Branding

82

Multi-Channel Distribution

82

Templates & Question Library

80

Role and User Management

79

Mobile Support

78

3rd-Party Integrations

77

Data Analysis and Visualization

77

Vendor Capability Ratings

Average 79

Ease of Implementation

84

Vendor Support

83

Breadth of Features

82

Ease of Data Integration

81

Business Value Created

80

Usability and Intuitiveness

80

Availability and Quality of Training

79

Quality of Features

78

Product Strategy and Rate of Improvement

77

Ease of IT Administration

76

Ease of Customization

76

Qualtrics CoreXM Reviews

Ogunleye A.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

A very Wonderful and encompassing App.

Likeliness to Recommend

10 /10

What differentiates Qualtrics CoreXM from other similar products?

A wide array of features to monitor customer behaviour towards a new Product and especially the Dashboard Design is so well detailed

What is your favorite aspect of this product?

Interacting with Dashboard on Qualtrics, the Realtime dashboard, and also the automatic update is a Superb feature.

What do you dislike most about this product?

It is not Beginner friendly, it has a lot of complex programs, that needs extensive tutoring and learning, but after going through this initial first stage it is wonderful experience from there.

What recommendations would you give to someone considering this product?

Though it is Pricey, it is the best when it comes to VOC related Programs, and it makes Getting Detailed and Functional Customer feedback easy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rohit K.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Best tool for Survey Programming

Likeliness to Recommend

10 /10

What differentiates Qualtrics CoreXM from other similar products?

Experience Management Platform: It goes beyond surveys, offering CXM, EXM, PXM, and BXM capabilities. Advanced Survey Features: Provides sophisticated question types, logic, and mobile optimization. Powerful Analytics: Real-time data analysis, customizable dashboards, text analytics, and predictive modeling. Focus on Experience Design: User-friendly interfaces, templates, and expert-designed question libraries.

What is your favorite aspect of this product?

Comprehensive feature set, advanced analytics capabilities, and user-friendly interface.

What do you dislike most about this product?

The product is bit pricing, Have learning curve for advanced features

What recommendations would you give to someone considering this product?

Define your needs clearly. Compare pricing options. Test the platform through trials or demos. Assess training and support needs. Gather feedback from other users. Plan for integration with other systems. Ensure security and compliance. Consider starting with a smaller implementation.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jennifer P.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Great tool for surveys, easy to use!

Likeliness to Recommend

9 /10

What differentiates Qualtrics CoreXM from other similar products?

Intuitive design

What is your favorite aspect of this product?

How easy it is to use, very minimal time needed to be competent in Qualtrics

What do you dislike most about this product?

I wish there were more options for Look and Feel of survey, but this is minor

What recommendations would you give to someone considering this product?

I would definitely recommend

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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